Raphael Moore Email & Phone Number

Laval, Québec, Ca

-Managed daily store operations, including opening/closing procedures and cash handling.-Supervised and trained staff, scheduled shifts, and managed payroll.-Monitored and maintained inventory levels, ordered stock, and organized shelves.-Implemented sales strategies to achieve targets and promoted store products. Successfully lead a team to multiple weeks of achieving goal, which gifted each employee with bonuses.-Maintained accurate financial records, including daily sales reports and budgeting.

Stratham, Nh, Us

-Acted as the second-in-command to the store manager -Oversaw 15 associates and 2 supervisors to assure KPI success and productivity -Trained new employees in their daily job duties to ensure the highest standard of work-Obtained higher KPIs, including sales upon employment by challenging staff and hands on selling. -Constructed weekly schedules for the associates and managers -Assisted with interviewing, hiring, coaching new associates

Herzogenaurach, De

- Acted as the second-in-command to the store manager and as store manager when departure. - Obtained higher KPIs, including sales upon employment by challenging staff and hands on selling. - Trained new employees in their daily job duties to ensure the highest standard of work - Constructed weekly schedules for the associates and managers

Bentonville, Arkansas, Us

-Managed a team of 20+ customer service associates and oversaw the operations of the store’s Customer Service Desk, including training new hires on proper phone etiquette and sales techniques. -Oversaw daily cash handling procedures to ensure compliance with company policies

Bentonville, Arkansas, Us

•Ensured customer satisfaction by greeting, responsiveness to questions, and guidance to items.•Maintained updates on merchandise by way of price changes, stocking, and cleanliness of the area.•In the absence of the Department manager, was accountable for the department manager’s task.•Created and communicated merchandise plans.•Understood and planned to improve the P&L•Assisted other whichever departments that needed assistance throughout the day.

Menomonie, Wi, Us

Menomonie, Wi, Us

Menomonie, Wi, Us

• Welcomed all visitors and provide a great customer service experience for all visiting the UW-Stout Campus• Conducted phone calls, managed office projects, and supported staff in outreach preparations and any individualized tasks they may assign you.• Served as a tour guide to provide history, guidance, and experiences to potential student visitors.• Directed large groups of middle school, high school, and transfer students around campus.• Participated in student panels for all students visiting UW-Stout or participating in UW-Stout event.• Engaged with all participants; enjoy interacting with prospective students and their families.

Kenosha, Wi , Us

Kenosha, Wi , Us

Kenosha, Wi , Us

Bachelor Of Applied Science - Basc, Business Administration And Management, General

Bachelor Of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

Associate Of Arts And Sciences (A.A.S.), Supervisory Management

Associate Of Arts And Sciences (A.A.S.), Business Administration And Management, General

Bachelor Of Business Administration - Bba