Key Account Manager And Customer Success Executive
Act on large client accountsas Bradesco Bank, Credit Suisse, Zoop (iFood), BIB, SBK and others account of financial segment.
May 2020 - Oct 2024
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Raphael Motta Email & Phone Number
Sales, Key Account Manager, Head, Project Coordinator, Coordinator in researches of innovation and implementation of new products.
1 work email found
@zuri.wf
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Role
Sales, Key Account Manager, Head, Project Coordinator, Coordinator in researches of innovation and implementation of new products.
Location
Barueri, São Paulo, Brazil
Who is Raphael Motta? Overview
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Quick answer
Raphael Motta is listed as Sales, Key Account Manager, Head, Project Coordinator, Coordinator in researches of innovation and implementation of new products. based in Barueri, São Paulo, Brazil. AeroLeads shows a work email signal at zuri.wf and a matched LinkedIn profile for Raphael Motta.
Raphael Motta previously worked as Key Account Manager and Customer Success Executive at Zuri and Head of Innovations and Project Coordinator at Bradesco. Raphael Motta holds Bachelor In Banking Business, Finance from Fundação Getulio Vargas.
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Email format at zuri.wf
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{first}.{last}@zuri.wf
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Profile bio
About Raphael Motta
I am a professional with over 30 years of experience in the banking sector, specializing in technology, innovation research and new product development. My career includes a solid career at Banco Bradesco S/A, where I was responsible for managing the development of Internet Banking, from the pilot project of the Call Center to its full operation. I also managed the expansion of Mobile Banking and the self-service sector (ATMs), implementing disruptive services that optimized processes and reduced costs, generating significant value for the bank and its customers.In May 2020, I accepted the challenge of managing the Bradesco account and large clients in the financial, industrial and technology segments at Zuri, including Credit Suisse, Zoop (iFood), BIB, ABB, SBK, Unimed and HC. I won the company's two largest contracts, one for process automation with Bradesco's Executive Board and another for the allocation of professionals (IT outsourcing). My leadership in strategic projects, global business vision, creative approach, and communication and negotiation skills make me a valuable resource in mediations and alignments, both internal and external.For the past 4 years, I have worked in the commercial area, selling IT solutions and outsourcing, always seeking professional and personal development.Sales | Customer Prospecting | Negotiation | Customer Relationship | CRM (Customer Relationship Management) | Sales Strategies | Sales Closing | Business Development | Follow-up | Sales Goals | Communication | Customer Service | Product Presentation | Sales Techniques | Problem Solving | Sales Planning | After-Sales | Account Management | Sales Training | Sales Reports | B2B and B2C | Head of Innovation | Research | Projects | Events | Deliveries with Excellence | New Products | Strategic Products | Strategic Services
Listed skills include Team Leadership, Banking, Business Strategy, English, and 7 others.
7 roles
Raphael Motta work experience
A career timeline built from the work history available for this profile.
Head Of Innovations And Project Coordinator
Professional Experience• Launching innovative solutions: Such as ATM withdrawals with pre-programmed transactions on cell phones using NFC, also the design of ATMs that recycle banknotes with immediate credit deposits for customers, a self-service terminal without a safe, used for various transactions in addition to withdrawals, and the design of a semi-assisted terminal to automate service at cash desks.• Accessibility: Presentation of services combined with accessibility solutions.• Coordination of large-scale projects: Such as the exclusive Bradesco&VISA project during the Rio 2016 Olympic and Paralympic Games and the design of the Mobile Itinerant Bank.• Participation in events and conferences: Representing the institution at international events such as Febraban Tech (CIAB), CeBit, Branch Transformation, and Gartner Symposium ITExpo.• Conducting meetings and presentations: With suppliers, equipment manufacturers, and boards of directors, in addition to international technical visits.• Research: International technical visits to cities such as Salt Lake City, Omaha, Helsinki, New York, London, Los Angeles, San Francisco, Berlin, Scotland and Paris, visiting solutions that were researched in a continuous commitment to innovation.
Jul 2014 - Nov 2019
Executive Manager
Professional Experience• Implementation of targeted sales solutions: In the self-service environment, using mobile devices.• Bradesco Next Space: Participation in the creation and coordination of ATM Next, which won the 2012 Banking Report Award in the excellence category - Best Self-Service.
Sep 2007 - Jul 2014
Sub Manager
Professional Experience• Technical Support - Shopinvest Bradesco: I worked in technical support for the Shopinvest Bradesco website, ensuring efficient problem-solving and user satisfaction.• Expansion Coordination - Mobile Banking Bradesco: I coordinated the expansion of the Mobile Banking area, leading initiatives to improve the user experience and increase the adoption of mobile services.• New Solutions Researcher: I represented the institution as a researcher of new solutions in the editions of Telexpo Wireless – São Paulo/Brazil (2002 to 2004); Futurecom – São Paulo (2004 and 2005); IDWorld International – Milan/Italy (2007).
Sep 2002 - Sep 2007
Full Service Supervisor
Experiência Profissional• Implantação de Equipamentos - Cheque Expresso Bradesco: Participei da implantação dos equipamentos em Cheque Expresso Bradesco.• Central de Atendimento Bradesco: Fiz parte da primeira equipe técnica na implantação da Central de Atendimento Bradesco.• Pesquisador de Novas Soluções: Participei representando a instituição como pesquisador de novas soluções para Centrais de Atendimento na edição do Contact Center Expo – Los Angeles/USA (1999).
Jan 1992 - Sep 2002
Electronics Technician
Professional Experience• Banking Automation Equipment Technician: I was a technician on banking automation equipment, including calculators, coin counting machines, bank terminal printers and dot matrix printing sets.
Dec 1988 - Jan 1992
Office Boy And Clerk
Professional Experience• Office and external services• Experience in the office/accounting sector
Aug 1987 - Dec 1988
2 education records
Raphael Motta education
Bachelor In Banking Business, Finance
Computer Science Technologist, Computer Science And Informatics
FAQ
Frequently asked questions about Raphael Motta
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What is Raphael Motta's role at their current company?
Raphael Motta is listed as Sales, Key Account Manager, Head, Project Coordinator, Coordinator in researches of innovation and implementation of new products..
What is Raphael Motta's email address?
AeroLeads has found 1 work email signal at @zuri.wf for Raphael Motta.
Where is Raphael Motta based?
Raphael Motta is based in Barueri, São Paulo, Brazil.
What companies has Raphael Motta worked for?
Raphael Motta has worked for Zuri and Bradesco.
How can I contact Raphael Motta?
You can use AeroLeads to view verified contact signals for Raphael Motta, including work email, phone, and LinkedIn data when available.
What schools did Raphael Motta attend?
Raphael Motta holds Bachelor In Banking Business, Finance from Fundação Getulio Vargas.
What skills is Raphael Motta known for?
Raphael Motta is listed with skills including Team Leadership, Banking, Business Strategy, English, Portuguese, Business Planning, Business Intelligence, and Negotiation.
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