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Raphael Mussa Email & Phone Number
Customer Experience Manager
at
FINCA Malawi
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Experience Manager
Location
Blantyre, Southern Region, Malawi
Company size
Who is Raphael Mussa? Overview
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Quick answer
Raphael Mussa is listed as Customer Experience Manager at FINCA Malawi, a with 233 employees, based in Blantyre, Southern Region, Malawi. AeroLeads shows a matched LinkedIn profile for Raphael Mussa.
Raphael Mussa previously worked as Customer Experience Supervisor at Finca Malawi and Airtel Money Customer Support Executive at Airtel Malawi Limited. Raphael Mussa holds Bachelor Of Arts (Humanities) Degree, Psychology Of Marketing And Philosophy from University Of Malawi, Chancellor College.
Company email context
Email format at FINCA Malawi
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FINCA Malawi
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Profile bio
About Raphael Mussa
I am a self driven result oriented individual whose biggest motivation is success. it is my goal to lead a team of talented individuals into unphanthomed wealth.
Current workplace
Raphael Mussa's current company
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Finca Malawi
3 roles
Raphael Mussa work experience
A career timeline built from the work history available for this profile.
Customer Experience Supervisor
Current• Tracking and leading the call center team in following up on active and delinquent loans.• Provide daily, weekly and monthly report to all stakeholders about loan recovery progress.• Monitoring product enquiries and provide insights to management on business/marketing initiatives based on customer interactions.• Organizing Tele Marketing initiatives of retaining and acquiring reputable clients • Assisting customers on general complaints.• Following up on Customer leads from inquiries
Feb 2020 - Present
Airtel Money Customer Support Executive
• Providing daily update to management about the perfomance of Airtel Money services.• Escalating System problems to the IT team for resolution• Providing Support to Airtel Money Business Partners• Supporting Airtel money customers in processing various financial transactions.• Supervising Airtel Money Operations Team
Oct 2013 - Feb 2020
Team & coworkers
Colleagues at FINCA Malawi
Other employees you can reach at fincamalawi.org. View company contacts for 233 employees →
NM
Naonga Mwenifumbo
Colleague at Finca MalawiMalawi
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BM
Benjamin Mogha
Colleague at Finca MalawiBlantyre, Southern Region, Malawi
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MM
Malumbo Msowoya
Colleague at Finca MalawiMalawi
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JD
Julius Doka Ng'Uni
Colleague at Finca MalawiLilongwe, Central Region, Malawi
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JK
James Kanjoma Patel
Colleague at Finca MalawiBlantyre, Southern Region, Malawi
View →
GH
Gift Hlongo
Colleague at Finca MalawiBlantyre, Southern Region, Malawi
View →
VN
Vincent Nkanuwa
Colleague at Finca MalawiMalawi
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IM
Innocent Mghogho
Colleague at Finca MalawiBlantyre, Southern Region, Malawi
View →
EM
Erick Maganga
Colleague at Finca MalawiBlantyre, Southern Region, Malawi
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AC
Austine Chilanda
Colleague at Finca MalawiMalawi
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Naonga Mwenifumbo
Colleague at Finca MalawiMalawi
View →
BM
Benjamin Mogha
Colleague at Finca MalawiBlantyre, Southern Region, Malawi
View →
MM
Malumbo Msowoya
Colleague at Finca MalawiMalawi
View →
JD
Julius Doka Ng'Uni
Colleague at Finca MalawiLilongwe, Central Region, Malawi
View →
JK
James Kanjoma Patel
Colleague at Finca MalawiBlantyre, Southern Region, Malawi
View →
GH
Gift Hlongo
Colleague at Finca MalawiBlantyre, Southern Region, Malawi
View →
VN
Vincent Nkanuwa
Colleague at Finca MalawiMalawi
View →
IM
Innocent Mghogho
Colleague at Finca MalawiBlantyre, Southern Region, Malawi
View →
EM
Erick Maganga
Colleague at Finca MalawiBlantyre, Southern Region, Malawi
View →
AC
Austine Chilanda
Colleague at Finca MalawiMalawi
View →
2 education records
Raphael Mussa education
Bachelor Of Arts (Humanities) Degree, Psychology Of Marketing And Philosophy
University Of Malawi, Chancellor College
Cim Certificate In Marketing Award, Marketing, Distinction
Pact College Of Accountancy
FAQ
Frequently asked questions about Raphael Mussa
Quick answers generated from the profile data available on this page.
What company does Raphael Mussa work for?
Raphael Mussa works for FINCA Malawi.
What is Raphael Mussa's role at FINCA Malawi?
Raphael Mussa is listed as Customer Experience Manager at FINCA Malawi.
Where is Raphael Mussa based?
Raphael Mussa is based in Blantyre, Southern Region, Malawi while working with FINCA Malawi.
What companies has Raphael Mussa worked for?
Raphael Mussa has worked for Finca Malawi and Airtel Malawi Limited.
Who are Raphael Mussa's colleagues at FINCA Malawi?
Raphael Mussa's colleagues at FINCA Malawi include Naonga Mwenifumbo, Benjamin Mogha, Malumbo Msowoya, Julius Doka Ng'Uni, and James Kanjoma Patel.
How can I contact Raphael Mussa?
You can use AeroLeads to view verified contact signals for Raphael Mussa at FINCA Malawi, including work email, phone, and LinkedIn data when available.
What schools did Raphael Mussa attend?
Raphael Mussa holds Bachelor Of Arts (Humanities) Degree, Psychology Of Marketing And Philosophy from University Of Malawi, Chancellor College.
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