I am a food and drinks science enthusiast with over 2 decades experience as a disciplined technical and quality professional to existing and new products; within the fast-moving consumer goods in the on-trade and off-trade market space.Excellent hands-on approach, towards the innovation of new and improvement of existing product development and its creativity that helps to drive market sales.Possessing a track record of continuous improvement, ability to communicate and lead departments… Show more I am a food and drinks science enthusiast with over 2 decades experience as a disciplined technical and quality professional to existing and new products; within the fast-moving consumer goods in the on-trade and off-trade market space.Excellent hands-on approach, towards the innovation of new and improvement of existing product development and its creativity that helps to drive market sales.Possessing a track record of continuous improvement, ability to communicate and lead departments to achieve set targets. Competitive, driven, keen observer with diligent persistence in achieving goals and objectives set out by me or establishments I work.Continually learning, being decisive and adapting successfully, to changes in people, product type, environment, market demands and ability to come up with solutions to tackle difficult situations.Currently implementing Total Quality Management towards manufacturing excellence, innovating new and trending products into the market towards a hit in commercial numbers. Show less

Effective management of a large quality assurance and hygiene department. Involving the implementation, training and management of the quality manual towards manufacturing of safe and legal food to customer specifications. Continuously improve performance and development of the quality assurance team, implementation of departmental systems and KPI’s measurement of processes towards the business needs. Build and improve on supplier and customer relationships towards achieving quality finished… Show more Effective management of a large quality assurance and hygiene department. Involving the implementation, training and management of the quality manual towards manufacturing of safe and legal food to customer specifications. Continuously improve performance and development of the quality assurance team, implementation of departmental systems and KPI’s measurement of processes towards the business needs. Build and improve on supplier and customer relationships towards achieving quality finished products. Show less

Lead the technical function to move into a new site location, ensuring all products produced were in line with customer specification, food safety and quality legislation. Build a continuous improvement plan for relationships building and communication with key suppliers, customers and company employees. Ensured the Quality Management Systems was robust whist tools to monitor KPI’s were implemented to deliver technical strategy for site.

A role to support the technical manager with implementing a new project, co-coordinating and establishing the quality management system to the shop floor. This also included managing the QC team using management systems, customer complaints management, supplier non conformances, machinery maintenance continuous improvement process & internal audit. Provided third party audit cover for technical manager in his absence. Ensuring products meet food safety, legality, quality and commercial… Show more A role to support the technical manager with implementing a new project, co-coordinating and establishing the quality management system to the shop floor. This also included managing the QC team using management systems, customer complaints management, supplier non conformances, machinery maintenance continuous improvement process & internal audit. Provided third party audit cover for technical manager in his absence. Ensuring products meet food safety, legality, quality and commercial requirements. Show less

Managing a team of quality assurance personnel to evolve and continuously improve the quality management system in accordance with BRC. As a HACCP team member, ensure products and services are safe and, conform to customer requirements (Asda, Co-Op, Aldi, Nandos etc) with the cooperation of departmental managers in management of complaints, microbial analysis, NPD analysis, taste panel, non-conformances and product quality culture. My role involves being analytical, precise, proactive and… Show more Managing a team of quality assurance personnel to evolve and continuously improve the quality management system in accordance with BRC. As a HACCP team member, ensure products and services are safe and, conform to customer requirements (Asda, Co-Op, Aldi, Nandos etc) with the cooperation of departmental managers in management of complaints, microbial analysis, NPD analysis, taste panel, non-conformances and product quality culture. My role involves being analytical, precise, proactive and merging food safety with quality consciousness amongst many. Show less

Membership which allows for connectivity, information and research with food & science related activities.

Worked with site colleagues as a technologist to ensure food safety, quality and legality was not compromised by observing, reviewing, auditing and assessing standards across the two site systems, processes and procedures on freshly produced products for Waitrose (Salad and Deli factories). Where improvement was required, ensured action and corrective actions were raised, facilitate their completion and ensured the acceptance of outcomes across the site.

Membership which allows for innovation and unlimited continuous professional development in various fields.

Caring out this role involved accurately updating and maintaining records for all customer specification; ensuring that customers and internal functions have a clear record of all requirements in relation to finished product composition. To do this, I prepare and maintain company format specifications to ensure a hundred percent completion for all products, by gathering information from various sources both internally and externally; and ensuing that the correct transfer of information and data… Show more Caring out this role involved accurately updating and maintaining records for all customer specification; ensuring that customers and internal functions have a clear record of all requirements in relation to finished product composition. To do this, I prepare and maintain company format specifications to ensure a hundred percent completion for all products, by gathering information from various sources both internally and externally; and ensuing that the correct transfer of information and data onto the site technical documents was consistent. Also, maintaining raw material information including HACCP, accreditation and specifications in supplier format to ensure legality and quality consistency. Show less

My role was about implementing and coordinating departmental quality systems, procedures and practices within the high care and low care units producing specialist deserts and patisserie. These involved a consistent adherence to general manufacturing practices (GMP), investigating incidents, implementing corrective actions and making sure all hazard analysis critical control points (HACCP) were under control for quality stability and growth. Worked closely with the technical manager, to prepare… Show more My role was about implementing and coordinating departmental quality systems, procedures and practices within the high care and low care units producing specialist deserts and patisserie. These involved a consistent adherence to general manufacturing practices (GMP), investigating incidents, implementing corrective actions and making sure all hazard analysis critical control points (HACCP) were under control for quality stability and growth. Worked closely with the technical manager, to prepare product specification, deal with customer complaints and non-conformities, while making sure that the company’s product high quality standards were kept on a continuous improvement trend. Also, the safety of the food produced is paramount and included core temperature checks, equipment calibration, proper staff dressing, traceability exercises, mock product recalls and general standard operating procedures. Show less

Shop manager responsibilities in charge of a fast-paced branch which includes staff management, customer service, increasing turnover, increasing gross profit margins and planning development driven by a passion for customer satisfaction. Listed below are a few additional duties; First line of contact for customer and staff queries, using my initiative to solve problems or forward to senior managers as within the scope of my responsibilities as when needed Creating an atmosphere that… Show more Shop manager responsibilities in charge of a fast-paced branch which includes staff management, customer service, increasing turnover, increasing gross profit margins and planning development driven by a passion for customer satisfaction. Listed below are a few additional duties; First line of contact for customer and staff queries, using my initiative to solve problems or forward to senior managers as within the scope of my responsibilities as when needed Creating an atmosphere that delivers excellent customer service and creating a great-in-shop experience on a daily basis while effectively training and managing staffs Daily management of shop administrative activities including cash audits and staff activity Marketing the gaming machine and promoting trading odds on various sporting and non sporting events  Implementing best practices and standards in serving customers towards achieving continuous improvement. Show less

Temporary roles at the Morrisons Worsley Packaging site for production of various short life products. It also involves, keeping products as fresh and safe as possible for consumption in the right packaging without non-conformities. Completing visual quality inspection on outgoing fresh food products and speed of production kept consistent. Carried out product packing, stacking of product boxes and keeping inventory up to date as products leave on pallets

Part time role at the contact center pitching new product sales, account management and balancing customer expense with income within the company guidelines and procedures. Had to possess key excellent customer communication skills like listening, keeping attention to customer details and effectively manage time spent with each customer. A team member in achieving weekly sales and service targets.

Responsible for ensuring food products and services provided where fit for purpose and meet both internal and external requirements, including legal compliance and customer expectation. Implemented methods and procedures of quality control, while keeping the production flow at a consistent pace and in utmost quality, with the goal of achieving a safe customer satisfied product.