Raphael Pires Da Luz Email & Phone Number

10 years of experience in IT GovernanceSpecialist in optimization in asset management and IT services, focusing on delivering value to the business.Deep knowledge in governance frameworks, certified in ITIL and COBIT, and experience in implementing best practices.Exceptional skills in Software Asset Management, defining KPIs for monitoring and evaluating performance.Proven track record of success in implementing IT governance projects, resulting in increased efficiency, security and reliability of IT infrastructure.Achievements:Participation in 'Carve Out' (EMBRAER SA's IT asset division), more than 700 suppliers analyzed, more than 30 thousand assets and 25 thousand users involved, mitigating the risk of incidents in business area deliveries in less than 2 years.I participated in the development and implementation of a performance KPI system to monitor the efficiency of IT processes, allowing for more strategic decision making.I worked on the analysis and reformulation of a large supplier's contract, bringing greater efficiency at a lower cost, for license adherence and compliance, providing savings of approximately 25 million reais when renewing the contract.I carried out internal IT audits and identified opportunities for improvements, resulting in a reduction in costs and risks and an increase in information security.Provided training and workshops on IT governance to different audiences, raising awareness in the organization about the importance of effective IT management.Skills and Competencies:Strategic vision: Ability to identify and align IT initiatives with the organization's strategic objectives.Leadership: Ability to lead and motivate IT teams, promoting a collaborative and productive work environment.Effective communication: Ability to communicate clearly and concisely with different audiences, from technicians to senior management.Critical analysis: Ability to analyze data and information critically and make strategic decisions.Problem solving: Ability to identify and solve problems creatively and efficiently.Professional goal:Contribute to the success of the organization through the implementation of effective IT governance, which guarantees the delivery of high-quality, secure and reliable IT services, aligned with business needs.Companies where I have worked:EMBRAER SA - Brazilian Aviation Company (3rd largest in the world)Anglo American - Multinational mining company (by the company TIERH)