Raphael Carvalho Email & Phone Number

State Of Rio De Janeiro, Brazil

• Pareto is an all-in-one data automation platform, designed specifically for Marketing and Sales. We proudly serve more than 700,000 users across over 92 countries worldwide, including over 500 paying mid-to-large scale.
• Develop and implement comprehensive project plans, outlining timelines, milestones, and resource allocation to ensure the successful delivery of tailored automation products for large enterprises.
• Lead and motivate a cross-functional team of engineers, developers, and other stakeholders to deliver high-quality automation products on time and within budget.
• Identify potential project risks and proactively implement mitigation strategies to ensure project success, considering the unique challenges associated with implementing tailored automation solutions.
• Implement and oversee rigorous quality assurance processes to ensure that tailored automation products meet or exceed industry standards and client expectations.
• Communicate regularly with project stakeholders, providing updates on project progress, addressing concerns, and maintaining transparency throughout the project lifecycle.

• Responsibilities:
• Define the vision and product road mapping, defining requirements and prioritizing user stories in the product backlog, and articulating this to both stakeholders and the development team;
• Evaluate opportunities, and prioritize high potential ideas and backlog through deep knowledge of customer, business, data, and technology;
• Understand what the stakeholder needs and envisions the solution to solve a problem, including developing algorithms and statistical analysis as data products;
• Gather and catalog functional, non-functional, and technical requirements for stakeholder requests;
• Use of Jira (SCRUM and Kanban) for project management and Agile methodologies for product development;

• Responsibilities:
• Managed key accounts and played a pivotal role in the growth of Pareto, focusing on our most significant clients.
• Developed, executed, and optimized digital marketing campaigns, specializing in pay-per-click (PPC) campaigns for major clients.
• Crafted strategies and operationalized campaigns across various channels for clients with multi-million reais annual investments.
• Achieved zero client churn within my portfolio, covering diverse markets such as financial products, education, retail, and football clubs.
• Oversaw campaigns on platforms including Google Ads, Facebook Ads, Instagram Ads, YouTube Ads, Display Ads, Criteo, Globo.com, Voxus, Pinterest Ads, Microsoft Ads (Bing Ads), and Twitter Ads.Generated both manual and.

• Responsibilities:
• Led a team of 4 as the Manager of Planning and Customer Success, catering to all types and sizes of Pareto clients.
• Established and monitored key performance indicators (KPIs) to gauge the success and evolution of the department, as well as the health and criticality of each team member's client portfolio.
• Conducted training and mentoring for new team members and maintained close relationships with key clients to assist team members.
• Oversaw the performance and success of over 200 clients, ranging in investment sizes from a few thousand to over 100 thousand reais per month.
• Managed clients across diverse sectors, including financial services, football clubs, funeral services, self-storage, fashion, retail, education, among others.

• Responsibilities:
• Executed multifaceted sales functions, encompassing Business Development Representative (BDR), Sales Development Representative (SDR), and Closer roles, demonstrating versatility and adaptability in a dynamic.
• Applied targeted prospecting techniques, leveraging platforms like LinkedIn, Cold Calling, Cold Emailing, and actively participating in industry events to identify and engage potential leads.
• Spearheaded the organization of proprietary events at the Google headquarters in São Paulo, showcasing innovative marketing products and fostering brand visibility for Pareto.
• Proactively identifying gaps in customer strategies, offering tailored solutions to bridge those gaps, and effectively positioning Pareto as a key partner in enhancing clients' marketing performance.
• Negotiated and successfully closed contracts with Decision Makers across various industries, including fashion, education, technology, real estate, among others utilizing a deep understanding of customer pain points to.

Sydney E Região, Austrália

• University of Sydney is one of the top universities in Australia and highly ranked #19 university in the world in 2024 QS World University Rankings and #2 in Australia. Ranked #60 univesity in the world in Times Higher.
• Collaborated with a diverse team within the university's entrepreneurship department to develop and implement effective strategies for enhancing the performance of selected companies and startups.
• Provided consultancy services to improve business outcomes, including strategic planning, process optimization, market analysis, competitive analysis, and operational enhancements for companies lacking substantial.
• Contributed to the success of businesses by offering tailored solutions and insights, fostering innovation, and addressing challenges faced by companies operating in less developed regions of Australia.
• Engaged in the field of social entrepreneurship, actively supporting the university's commitment to fostering positive social impact by empowering businesses in underprivileged areas through the RARE Program.
• Conducted extensive research and analysis as part of the RARE Program at the University of Sydney, focusing on providing strategic guidance to businesses in remote and rural areas of Australia.

Sydney, Australia

• The Shed is constantly creating programs that move people to trial and sample brand experiences. With over 35 years experience between the two key stake holders their philosophy has created campaigns that shift.
• Act as a passionate and articulate representative of the brand, embodying its values and messaging in various settings.Organize, and execute events to promote the brand, fostering positive interactions with the target.
• Cultivate and maintain positive relationships with customers, influencers, and partners to strengthen the brand's presence and generate positive word-of-mouth.
• Gather and analyze customer feedback, market trends, and competitor insights to provide valuable input for refining the brand strategy and improving customer satisfaction.
• Create reports of every event with KPIs that could show the effect in sales of every promoted product and send to corporate.

Rio De Janeiro Area, Brazil

• Ipiranga is present in the mobility journey of millions of Brazilians, fueling life in motion. With over 85 years of tradition in operational excellence, quality fuels and service, its business priorities include the.
• Responsible for managing and negotiating commercial contracts for fuel storage at Bases, Pools, and Third-party facilities.
• Inventory control and logistics for each type of fuel at Ipiranga bases, identifying gaps and supply needs for fuel products.
• Maintaining the fuel products inventory database in Excel and Access.
• Generating reports with Key Performance Indicators (KPIs) to understand supply needs for each product at each Ipiranga base and region.
• Sending product reports to engineering, commercial, and procurement departments.

Rio De Janeiro Area, Brazil

• EloGroup is a business transformation platform that integrates Technology, Analytics, and Management expertise to develop strategically digital solutions that drive transformative change in businesses. With a 16-year.
• Preparing and maintaining customized dashboard databases for each client using Microsoft Excel and Access.
• Creating presentations for consultancy deliverables to showcase to clients.
• Utilizing Business Process Management (BPM) to analyze, model, create, and enhance processes for our clients.
• Comprehending and proposing enhancements to clients' products and business strategies.
• Developing and managing Key Performance Indicators (KPIs) to measure the results of improvements and applied processes for clients.

North Lake Tahoe, California Area

• Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics.
• Prepare and serve a variety of beverages, including mixed drinks, cocktails, and non-alcoholic drinks, adhering to recipes and quality standards.
• Keep track of stock levels for food and beverage supplies, notifying management when supplies are low and assisting with restocking as needed.
• Coordinate with kitchen staff to ensure timely delivery of food orders to the correct tables, verifying accuracy and quality.
• Greet and assist customers, answer inquiries, and provide a positive and welcoming experience at the cash register.
• Accurately process customer transactions, handling cash and electronic payments as a cashier.

Product Management

Benchmark school that connects over 40,000 students through courses, live activities, in-depth content, and the largest Product community.

Bachelor’S Degree In Engineering, Engineering/Industrial Management

UFRJ is the first official institution of higher education in Brazil, the seventh Engineering school in the world and the oldest in the.

Bachelor Of Engineering - Be, Business Administration And Management, General

Activities and Societies: Research assistant for the RARE Program, Remote and Rural Enterprises Surf Society and Wine Society at.

English Course, English Language And Literature, General

Became English Monitor