•Responsible for the management and control of the online store's social media, including content posting, monitoring customer interactions, and maintaining the online business's reputation.•Responsible for ensuring the smooth operation of the dropshipping process, including communicating with suppliers, monitoring inventory, and arranging product shipments to customers.•Responsible for providing detailed and comprehensive product information in response to customer inquiries.•Responsible for periodically compiling financial statements, including income and expenses, to monitor the financial health of the online business.

•Designing and producing high-quality content on topics related to translation, linguistics, and the language industry, while structuring articles with good grammar and formatting.•Using language proficiency in the target language to translate existing content on the Translation Transfer website, making it accessible to audiences speaking that language.•Creating engaging marketing materials for social media, including images, text, and videos, and ensuring that the marketing content aligns with the Translation Transfer brand and message.•Translating marketing materials, advertisements, and social media campaigns from Translation Transfer into various target languages.•Designing effective email marketing campaigns to promote Translation Transfer's services to potential companies and clients, managing recipient lists, and sending promotional emails proficiently.•Conducting market research within the language industry to understand trends, competition, and opportunities in the field of translation and localization.

•Responsible for the online reservation process, coordinating room availability with the hotel's reservation system, and ensuring complete and accurate reservation data.•Carried out the role of a telephone operator, receiving calls from hotel guests, answering questions, and providing necessary assistance.•Handled and responded to customer complaints regarding various aspects, such as rooms, food, facilities, or services, while striving to provide solutions and ensure guest comfort during their stay.•Responsible for compiling financial reports at the end of the work shift, recording income and expenses, and ensuring cash balance at the reception

•Responsible for translating emails and written communications from English to Indonesian that are understood by the team or company.•Responsible for writing email responses to distributors, addressing inquiries, providing clarifications, or taking necessary actions.•Contributed to assisting the team or store in the acquisition of necessary licenses or permits from Italian distributors.•Responsible for responding to surveys or inquiries from distributors regarding specific issues.