Raphael S. Email & Phone Number

Greater Los Angeles Area

• Independently managed intraday discretionary portfolio in the U.S. capital markets• Exploiting the financial markets by buying and selling stocks, futures, forex and other securities, and by closing out positions with the intention of making consistent, frequent gains• Research and evaluate investment opportunities, assessing short- and long-term risks associated with each company. Monitor business and financial news and gained expertise in quantifying the effect of world events on financial markets.• Managing risks by using proprietary custom coded technical analysis and implementing automated strategic order placement• Assessed the impact of cost pressure, regulatory/capital requirements, and the rise of new income classes due to the globalization of the new information society focused on social media.• Possess a high aptitude for analyzing current trends, predicting future trends, and implementing steps to profit

Santa Ana

• Monitoring and maintaining computer systems and networks• Installing and configuring computer hardware, software, systems, networks, printers and scanners• Responding in a timely manner to service issues and requests• Providing technical support across the company (this may be in person or over the phone)• Repairing and replacing equipment as necessary

• Programing scanner parameters to scan the equities market for profitable criteria • Using python to develop bots commands to pull web parsed data using Beautiful Soup and automate post interactions with Twitter.

Greater Los Angeles Area

• Collaborate with Developers to create effective strategies and test plans• Execute test cases (manual or automated) and analyze results• Create logs to document testing phases and defects• Report bugs and errors to development teams• Help troubleshoot issues• Conduct post-release/ post-implementation testing• Responsible for ensuring a professional appearance and attitude at all times•Work with cross-functional teams to ensure quality throughout the development lifecycle

Victorville, California, United States

• Foster a positive work environment that encourages honest dialog, feedback and innovation• Recruit, screen, and interview new talent utilizing our ATS systems and ensure new-hire onboarding paperwork is properly completed• Communicate both verbally and in writing with all levels of employees• Maintain accurate records and documentation as required• Ensure adherence and compliance with all established policies, procedures and processes• Accountable for managing the team through opening, closing and ongoing maintenance of the facility during assigned shift. This includes cash control procedures as part of the point of sale• Promote sales, manage expenses and maximize profitability• Works with the management team in the escalation for service-related issues, and works to reconcile customer complaints on assigned shift in partnership with our claims manager. Document all complaints and communicate these to the appropriate team• Provide positive resolutions to challenges and/or concerns from customers

Cerritos, Ca

• Establish customer relationships and follow up with customers, as needed.• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.• Maintain a strong work ethic with a total commitment to success each and every day.

Computer Science

Associate'S Degree, Computer Science

Computer Science