Raphael Tse Email & Phone Number

Hong Kong

Hong Kong Sar

- Drive retention and growth among our clients by understanding their business needs and helping them succeed - Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities - Identify and develop multi-level relationships with key decision makers and decision influencers to ensure retention and relationship stability - Develop scalable digital transformation plans that will deliver value by embedding 3D into daily workflows, including sharing… Show more - Drive retention and growth among our clients by understanding their business needs and helping them succeed - Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities - Identify and develop multi-level relationships with key decision makers and decision influencers to ensure retention and relationship stability - Develop scalable digital transformation plans that will deliver value by embedding 3D into daily workflows, including sharing relevant use cases, best practices, and ensuring business and user readiness - Be a trusted technology advisor to customers and solve complex technical challenges, and establish credibility & build deep relationships with decision-makers and stakeholders within customers’ organization Show less

Hong Kong Sar

- Develop business relationships between key accounts and other customers in Lectra in order to ensurea profitable long term presence within the account’s organizations- Develop and implement strong account plans with sound strategies and action plans, leading to theachievement of sales budget- Monitor the after sales activities such as project KPIs & other after-sales activities to ensure customer is adapting the product solutions in their best interests- Co-ordinate… Show more - Develop business relationships between key accounts and other customers in Lectra in order to ensurea profitable long term presence within the account’s organizations- Develop and implement strong account plans with sound strategies and action plans, leading to theachievement of sales budget- Monitor the after sales activities such as project KPIs & other after-sales activities to ensure customer is adapting the product solutions in their best interests- Co-ordinate digital transformation by Lectra solutions for brands and manufacturers, provide advice specializing in CAD software and CAM cutting-room systems mainly for textiles industries Show less

Hong Kong Sar

Joined Crystal in 2013 via the Business Associate (BA) program - a 2.5-years program focusing on: sales and merchandising activities, supply chain management, manufacturing operations, production-planning control, cost engineering. In 2016, promoted as an assistant account manager handling business portfolio specializing in knit and sweater products for Japanese markets. In 2018, promoted as an account manager handling a portfolio for a European sportswear brand: consist of… Show more Joined Crystal in 2013 via the Business Associate (BA) program - a 2.5-years program focusing on: sales and merchandising activities, supply chain management, manufacturing operations, production-planning control, cost engineering. In 2016, promoted as an assistant account manager handling business portfolio specializing in knit and sweater products for Japanese markets. In 2018, promoted as an account manager handling a portfolio for a European sportswear brand: consist of USD$70+ million in annual revenue, mainly focusing on product developments, product engineering, and bulk orders execution.Other Duties: - Involved in high-level strategies planning; including 5-year plan, budget preparation, monthly business projections, and annual conference meeting.- Engage customers on high-level business planning; include strategic growth, production capacity expansion, raw material sourcing and product engineering.- Integrate sales activities with factory operation; include regular sales and factory capacity planning, quality standard communication, develop product-focused workshop with factories combined with order projection in multiple COs, including China, Vietnam, Cambodia and Bangladesh.- Co-create with customer for new materials & new product lines regularly to tackle the seasonal trend in Fashion market. Show less

Master'S Degree, Global Business Management

Bachelor'S Degree, Business Administration - Marketing

Bachelor Of Business Administration - Bba, International Business

Exchange program