Raphael Vecina

Raphael Vecina Email and Phone Number

Technical Support @
Raphael Vecina's Location
Vancouver, British Columbia, Canada, Canada
Raphael Vecina's Contact Details

Raphael Vecina work email

Raphael Vecina personal email

n/a
About Raphael Vecina

I have more than 6 years of experience in Technical Support/Help Desk. I worked for 5+ years with a small to medium sized company working not only just technical support but also in various areas of IT on an ad-hoc basis. I also worked in Sydney for a large corporate law firm.I am quick to adapt and a fast learner. My telephone skills and customer service skills are outstanding. I work well with a team environment but can also finish tasks with minimal supervision. Although my job titles and certificates are limited, I am always looking for new and exciting opportunities.

Raphael Vecina's Current Company Details
Real Estate Board of Greater Vancouver

Real Estate Board Of Greater Vancouver

Technical Support
Raphael Vecina Work Experience Details
  • Real Estate Board Of Greater Vancouver
    Technical Support Representative
    Real Estate Board Of Greater Vancouver 2009 - Present
    Vancouver, Canada Area
    Provided professional, customer-friendly Level 1 Help Desk support for all Vancouver area REALTORS® A small-medium sized company meant that I had plenty of opportunity to not only fulfill my role but also assist others in the IT department.
  • Herbert Smith Freehills
    Service Desk Analyst
    Herbert Smith Freehills Jun 2015 - Dec 2015
    Sydney, Australia
    Provided primary level 1 Support to over 1200 Law Australian based staff members in 4 different offices. Specifically hired to assist with a major IT project roll out. Logging into helpdesk phone queue at all times during the shift with an emphasis on customer service (50-70 calls a day). Shift was consistently during the busy period (9AM-5PM)Filled the weekend shift occasionally which required to work with zero supervision (only point of support for Australia from 9AM to 5PM).
    View

Raphael Vecina Skills

Technical Support Training Help Desk Support Computer Hardware Zendesk Microsoft Office Remote Troubleshooting Domain Name System Linux Microsoft Windows Server 2012 Teaching Adobe Creative Suite Citrix Html Css Windows Operating Systems Ios Android Mac Os Dynamic Host Configuration Protocol Airwatch Active Directory Symprex Bighand Digital Dictation

Raphael Vecina Education Details

Frequently Asked Questions about Raphael Vecina

What company does Raphael Vecina work for?

Raphael Vecina works for Real Estate Board Of Greater Vancouver

What is Raphael Vecina's role at the current company?

Raphael Vecina's current role is Technical Support.

What is Raphael Vecina's email address?

Raphael Vecina's email address is rv****@****bgv.org

What schools did Raphael Vecina attend?

Raphael Vecina attended British Columbia Institute Of Technology, Vancouver Community College.

What skills is Raphael Vecina known for?

Raphael Vecina has skills like Technical Support, Training, Help Desk Support, Computer Hardware, Zendesk, Microsoft Office, Remote Troubleshooting, Domain Name System, Linux, Microsoft Windows Server 2012, Teaching, Adobe Creative Suite.

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