Raphael Vidal Email & Phone Number

Santa Catarina, Brasil

Torrance, Califórnia, Estados Unidos

Achievements:- Successfully led the restructuring of the website's payment system, efficiently integrating PayPal to enhance user experience.- Developed and implemented an innovative product discount generation and application system, resulting in a significant increase in sales and customer loyalty.- Participated in the complete restructuring of the ERP System, making it fully responsive on mobile devices with a new intuitive layout, providing a more efficient experience for end users.- Enhanced some functions of the ERP System that had unnecessary database calls, optimizing queries and reducing response time by up to 80%.- Contributed to the development of the Autopilot functionality, providing users with the ability to dynamically adjust product prices, resulting in greater flexibility in sales strategies.- Collaborated on the implementation of the Competitor functionality, which automatically adjusts product prices based on comparison with competitors on eBay, increasing competitiveness and maximizing profit potential.Activities: - Developed the mobile version of the ERP System, making it accessible on mobile devices and facilitating use by field employees.- Improved website usability through continuous design and navigation enhancements.- Assisted in training to empower end users to make the most of the ERP System's features, resulting in broader adoption and better system utilization.- Developed custom solutions in the ERP System to meet the specific needs of different departments, increasing the system's utility and acceptance throughout the organization.Technologies:Programming Languages: PHP, JavaScriptFrameworks: CodeIgniterLibraries: jQueryTemplate Engines: SmartyFrontend: BootstrapDatabase: MySQLServers: ApacheTools: Composer, Git

Rio De Janeiro, Brasil

Achievements:- Conducted IT audits that achieved a 10% cost savings in licensing.- Automated user account management in Active Directory, reducing new account provisioning time by 8 hours and enhancing operational efficiency.Context:At Stefanini, a global leader in technology solutions, I advanced to the position of Junior Information Technology Analyst. My experience spanned from advanced administration of Office 365 to developing complex automations in PowerShell, contributing to the optimization of IT processes and enhancement of technological infrastructure.Technologies:- PowerShell- Office 365- Active Directory- SQL- SQL Server- Windows Server- Linux- Azure- GitActivities:- Administered licenses and accesses in Office 365 for over 600 users, optimizing resource management and operational efficiency.- Developed and implemented advanced PowerShell scripts for task and system automation, significantly improving the efficiency of internal processes.- Implemented network monitoring and security solutions

Rio De Janeiro, Rio De Janeiro, Brasil

Achievements:- Reduced the average problem resolution time by 20% by automating tasks with PsTools.- Automated 50% of backup processes by implementing command line scripts.- Reduced the average problem resolution time by 20% through the creation of an IT knowledge base.Context:During my internship in Information Technology at Dannemann Siemsen, a leading firm in intellectual property, I was responsible for providing technical support in IT infrastructure, meeting the needs of colleagues and the senior team. My functions ranged from system maintenance to solving network problems, contributing to the operational and technological efficiency of the company.Technologies:- Outlook- Word- Excel- PowerPoint- Windows- macOS- Linux- Bash- VNC- TeamViewer- AnyDeskActivities:- Provided technical support for the team and clients, resolving software and hardware issues.- Configured and maintained IT equipment, ensuring operational efficiency.- Documented IT processes, improving standardization and operational efficiency.- Assisted in network configuration and resolved connectivity issues.- Assisted in the creation of backup procedures and systems, strengthening data security.

Rio De Janeiro, Brasil

Achievements:Development of skills in Frontend and Backend.- Proficiency in HTML, CSS and JavaScript to create attractive and responsive user interfaces.- Proficiency in SQL Server, including the development of well-structured SQL queries.- Efficient creation of procedures and functions to optimize CRUD (Creation, Query, Update and Deletion) operations in projects.Activities:- Development of user interfaces using HTML, CSS and JavaScript for various projects.- Creation and optimization of SQL queries to ensure the efficiency and integrity of databases.- Implementation of procedures and functions in SQL Server to automate and improve CRUD operations in systems.- Collaboration with multidisciplinary teams to understand project requirements and provide practical solutions.Technologies:Front-end: HTML, CSS, JavaScriptBackend: SQL Server, C#