Raphael A. Email & Phone Number

Jakarta, Indonesia

Responsible to become an Admin for Instagram Ads and responses DMs / comments on Instagram.Give any ideas to attract customers through Instagram or any other Social Media(s).Do weekly meetings to maintain relationship with the target customers and keep up the promotion through Social Media, especially Instagram.Throughout my in charge working here, I committed to :● Worked well independently and on a team to solve problems.● Served as a friendly, hardworking, and punctual employee.● Organized and prioritized work to complete assignments in a timely, efficient manner.● Managed a variety of internal communications.● Communicated effectively using a variety of communication platforms.● Remained proactive and constantly took initiative to achieve desired outcomes.● Exhibited excellent interpersonal communication skills.● Maintained positivity and poise, even in stressful situations.

Jakarta, Indonesia

Selling a Tour Packages around the world both telemarketing while duty in the office or walk-in sales at certain travel fairs. Do a lot of product knowledge about geography in each country, and also explore international tourism sites. Compare and analyze competitor products with own company products, elaborate each highlight, advantage, and disadvantages from the products. I made some destination itineraries too, if needed.Achievements :🏆 Exceed monthly sales targets by bringing new clients on board within a month. 🏆 The Best Employee of the year in 2018🏆 Appointed as a committee of Transportation for ATS Vacations Company Outing, 2018

Jakarta, Indonesia

*Responsible for offering outbound tour packages through hotline and online web portal.I help (mostly) Indonesian customers who want to travel all around the world. After dealing with the customers, I do all what they need until final (such as: invoice, visas, tickets, etc.). *Responsible for making itineraries and maintaining relationships with all vendors/DMC. If there is any inquiries, I try to get what the clients want, and make travel itineraries and/or proposals for their incentive tour with the flow:1. New inquiries come in.2. Learn their requests.3. Work together with GRV/ticketing team to check seats and price, contact DMC for the travel (land) arrangements.4. Make quotations based on tickets & vendors pricing5. Compose itineraries according to all the information that has been obtained from each team (ticketing and DMC/vendors).6. Propose the final itineraries to the client(s).7. Dealing (ask for the down payment, etc.)8. After service.

Jakarta, Indonesia

Tour Consultant Division•Prepare and translate itineraries to clients for the various destinations of interest and make sure that all travel arrangements run according to the program.•Prepare itineraries to the various destinations of interest.•Handling inquiries for inbound and outbound travel.•Doing tour bookings – both inbound and outbound.Ticketing Division•Answers telephone calls, provides information on events, assists patrons with information, and takes ticket orders.•Processes cash, checks, and credit card payments through box office registers; balances registers and makes daily ticket sales reports as appropriate.•Assists in creating and maintaining customer accounts, making ticket sales deposits, and entering data into a computerized ticket system.Travel Document Division•Checking visa requirements and documents.•Maintaining personnel and travel tracking sheets.•Fill out the application form.•Input application data.