Raphael Medeiros Email & Phone Number

Jundiaí, SP, BR

São Paulo, Brasil

São Paulo, Brasil

During my tenure as Architecture and Delivery Coordinator at Full Service, I had the privilege of leading a dedicated team in delivering highly effective, customized solutions focused on ensuring customer satisfaction. Under my leadership, we coordinated complex projects, applying agile methodologies to optimize environments and achieve operational.

Ribeirão Preto, São Paulo, Brasil

Working at LGTi, I engage external clients, devising comprehensive Network Operations Center (NOC) and Security Operations Center (SOC) solutions tailored to their precise datacenter requirements, whether they be local, private, or public infrastructures.My role involves a deep understanding of clients' needs, enabling me to present them with optimal.

Jundiaí

Working at Goldnet with Internal and External Clients, presenting solution from the customers' needs, understanding what would be the best options for them, frankly talking about what will actually solve their problems, with different scenarios. Giving opinions where they can go, helping in creating Budget, Strategic Planning, taking questions about.

Jundiaí/São Paulo

In the Pre-Sales area of Symantec, Microsoft and Cisco. Taking care of attending the Consultants and Account Manager about solutions and doubts of the brands that I took care of. Direct Customer Service, Post-Sales Support, and Symantec and Microsoft Licensing Renewals. Team training on the Brands and support of the commercial approach of the products..

Jundiaí

In the Pre-Sales area of Symantec, Microsoft and Cisco. Taking care of attending the Consultants and Account Manager about solutions and doubts of the brands that I took care of. Direct Customer Service, Post-Sales Support, and Symantec and Microsoft Licensing Renewals. Team training on the Brands and support of the commercial approach of the products..

Takata Brasil S/A

Composing part of the SLA Team allocated to Takata Brasil S / A, gained experience throughout the working period with critical service of the SETUP of the lines of the MAN-IT system. Attending local and branch office users remotely (Mateus Leme) to software and hardware doubts, configuring Cisco extensions, responsibility for Informix Daily Backup through.

Jundiaí - SP

Experience as pre-sales in Cisco, Microsoft, Aruba and Ironport technologies. Acting with guidance from the pre sales manager to prepare technical and commercial projects for public sector and private sector public announcements, as well as visits with the commercial department to understand customer needs, technology presentation, conference call with.

Empreendedorismo E Novos Negocios, Entrepreneurship/Entrepreneurial Studies

Ciências Da Computação

Técnico Em Informática, Programação De Computadores

Activities and Societies: Programação em C, Delphi e Visual Basic Criação e Desenvolvimento com Dreamweaver.