Who is Raphaela R Kelly? Overview
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Quick answer
Raphaela R Kelly is listed as Technical Support Engineer III at WP Engine, based in County Galway, Ireland, Ireland. AeroLeads shows a matched LinkedIn profile for Raphaela R Kelly.
Raphaela R Kelly previously worked as Technical Support Senior L2 at Wp Engine and Technical Support L2 at Wp Engine. Raphaela R Kelly holds Bachelor'S Degree, Computer And Information Sciences, General from Faesa.
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Email format at WP Engine
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WP Engine
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Profile bio
About Raphaela R Kelly
Raphaela R Kelly is a Technical Support Engineer III at WP Engine. She is proficient in Inglês.
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Raphaela R Kelly's current company
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9 roles
Raphaela R Kelly work experience
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Technical Support Senior L2
Current
Nov 2023 - Present
Technical Support L2
Jan 2023 - Nov 2023
Technical Support L1
Oct 2021 - Jan 2023
Technical Support Engineer
Provide support to customers through ticket system, chat and phone; Diagnose and troubleshoot technical issues while setting customers expectations; Escalate unresolved issues to appropriate internal teams.
Sep 2020 - Jul 2021
Information Technology Infrastructure Analyst
Setup & maintenance of network devices and servers such as: Firewall Fortigate and Checkpoint; IWSVA Proxy, IMSVA Antispam and OfficeScan Antivirus; FTP, IIS, LAMP and DNS servers on Virtual Environment; Attend user’s requests over ticket system, telephone and e-mail; Handle security and network incidents and alerts while monitoring system health state.
Mar 2013 - Apr 2018
System Administration Specialist
Setup & maintenance of Linux servers (LAMP); Support internal users; Work side by side with developer team on creating new websites.
Feb 2011 - Mar 2013
Linux Support Analyst
Setup & maintenance of Linux Servers such as: Iptables/Squid; Apache/PHP/MySQL; Postfix/Clamav/Dovecot/Spamassassin; Heartbeat/DRBD; Bacula; BIND/DHCP; Nagios/Cacti; Answer client’s requests over ticket system, telephone and e-mail; Monitor system health state and provide solution for potential issues.
Aug 2009 - Jan 2011
Jun 2008 - Aug 2009
2 education records
Raphaela R Kelly education
Bachelor'S Degree, Computer And Information Sciences, General
Technician, Informatics
Senac
FAQ
Frequently asked questions about Raphaela R Kelly
Quick answers generated from the profile data available on this page.
What company does Raphaela R Kelly work for?
Raphaela R Kelly works for WP Engine.
What is Raphaela R Kelly's role at WP Engine?
Raphaela R Kelly is listed as Technical Support Engineer III at WP Engine.
Where is Raphaela R Kelly based?
Raphaela R Kelly is based in County Galway, Ireland, Ireland while working with WP Engine.
What companies has Raphaela R Kelly worked for?
Raphaela R Kelly has worked for Wp Engine, Cloudflare, Venko It, Rede Gazeta, and Spirit Linux.
How can I contact Raphaela R Kelly?
You can use AeroLeads to view verified contact signals for Raphaela R Kelly at WP Engine, including work email, phone, and LinkedIn data when available.
What schools did Raphaela R Kelly attend?
Raphaela R Kelly holds Bachelor'S Degree, Computer And Information Sciences, General from Faesa.
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