Raphael Antonio Email & Phone Number

Beverly Hills, California, Us

Supported a 3,000+ employee distribution center, managing HR operations and employee relations.Developed and maintained HR databases, ensuring accuracy, compliance, and data privacy.Created and implemented policies for HR, loss prevention, and administrative functions.Managed employee relations, resolving 4–6 cases weekly with an average closure rate of 3.5 days.Provided guidance to managers on employee relations, improving compliance and case quality.Sourced and implemented HR case management software (HR Acuity) to drive alignment and trend analysis.Revised HR policies to ensure adherence to local, state, and federal regulations.Analyzed HR metrics, enabling data-driven decision-making for senior leadership.Oversaw leaves and accommodations for 75+ active cases, ensuring compliance with mandates.Conducted investigation training for leadership to enhance compliance and communication standards.Partnered with external recruitment agencies to attract top talent.Streamlined recruitment policies and processes, increasing efficiency and candidate quality.Managed hiring pipelines and hosted large-scale recruitment events, including job fairs with 400+ attendees.

Los Angeles , Ca, Us

Managed the company’s full-cycle HR and Recruiting functions including People Operations, Employee Relations, and Compliance. Collaborated closely with senior leadership, directors, VPs, and founder to create and promote HR initiatives.Established a new Employee Handbook to accommodate a national presence with employees in California, New York, Florida, Minnesota, and Oregon.Acted as the central point of contact for leave administration specific to FMLA/CFRA/ADA/OFLA, etc.Organized personnel files to maintain compliance with applicable laws and regulations.Implemented 360 feedback reviews for the entire company and revised the talent appraisal process. Following this implementation, I facilitated the revision of the company's bonus schedule to better suit both business and employee needs.Implemented and managed a comprehensive performance management system, including goal setting, performance reviews, and continuous feedback, to enhance employee performance and support career development.Supported HR operations for the opening of the second (Melrose) and third retail (NY-Soho) spaces in the company's portfolio and assisted with the Pop-Up in East Hamptons.Negotiated with Burnham Benefits to ensure the company’s Total Rewards program remained competitive with industry standards and budgetary considerations.Served as the company benefits administrator, ensuring data integrity within the Ease platform.Recruited top talent in a competitive industry to fill key roles from Sr. Director roles to hourly sales associates with limited support and leveraged outside recruiters to organize applicants and streamline the interview process.Grew the overall headcount by an additional 32% within 12 months. Facilitated all new hire onboardings personally.Saved the company over $420k through direct recruitment and placement, compared to an average recruitment agency fee of 20% of base salary.

Strand, England, Gb

Served as the primary point of contact for Employee Relations concerns, ensuring that investigations were conducted within applicable company policies and labor laws.Streamlined and automated various processes within the People Team, such as Time and Talent Management, ADA, and Disability Leaves, to enhance efficiencies and eliminate redundancies. Completed through management trainings and usage of Paycom.As a subject matter expert in Safety and Workers' Compensation leaves, enhanced the West Coast procedures to proactively identify non-work related injuries before employees worked on-site, thereby reducing costs.Led the People team in establishing clear objectives and goals, creating an environment of continuous growth and providing actionable deliverables to meet operational needs.Collaborated with the Diversity, Learning, and Inclusion team to train and develop line staff, fostering an open and inclusive work culture.Worked closely with the operation team to track and manage the performance of both new hires and established employees, ensuring the team continued to develop.Collaborated with Payroll and Finance to create labor reports within Paycom to ensure management has the ability to track labor costs, ensuring the company received the highest ROI from staff.Recruited top talent in the increasingly competitive Hospitality industry to meet the business needs. Oversaw the growth of the property from 136 employees to over 250 employees, hiring for both exempt and non-exempt roles.

Seattle, Wa, Us

Developed various A3 documents to address Site Safety, SLI Metrics, Serious Injuries, etc., and promoted Safety Programs at the site level to facilitate full adoption.Successfully reduced the Recordable Incident Rate from 10% to 2%.Created communications to highlight upcoming programs and emerging trends.Monitored open Work Status Reports and ensured appropriate OSHA recordability tracking.Supported site leaders in proper incident reporting and tracking to ensure appropriate investigations were conducted.Monitored environmental hazards and determined appropriate risk mitigation measures.Drove environmental compliance on site and ensured adherence to Amazon SWPP in Pasadena, CA.Oversaw the Hazardous Waste Process at the site as a Large Quantity Generator and assisted in establishing a site donation program to reduce liability for waste accumulation.Provided on-site support and information for a staff of 1,200 employees located in a top three volume logistics facility in the country.

Los Angeles, Ca, Us

Provided direct support for AEG's Chief Security Officer and the company's COVID-19 Task force to determine policies and actions.Developed a corporate-level IIPP to serve as a baseline template for all current and new businesses.Determined which roles were required to undergo drug testing per new corporate policies.Reviewed state-specific labor laws and determined appropriate programs to address various municipal laws.Developed Return to Work training in line with CAL/OSHA, Federal OSHA, and CDC guidelines and recommendations. Established Safety Advisory Boards across various arenas, such as Staples Center, Barclays Center, Oakland Arena, etc., and assigned training based on the specific hazards employees were exposed to.Traveled to various stadiums to conduct onsite inspections and program audits. Specifically, participated in "Red Team" drills during the NFL season to ensure security measures and procedures were effective.Monitored trending hazards based on Loss/Run reports from the corporation's insurance carrier.Acted as the primary point of contact for Workers' Compensation Law Firms, Private Investigation, and the insurance carrier to handle corporate litigation.