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Raphaël Bourquin Email & Phone Number

Head of Support and IT at Delphisoft Group
Location: Biel, Berne, Switzerland 9 work roles 1 school
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Current company
Delphisoft Group
Role
Head of Support and IT
Location
Biel, Berne, Switzerland
Company size
37 employees

Who is Raphaël Bourquin? Overview

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Quick answer

Raphaël Bourquin is listed as Head of Support and IT at Delphisoft Group, a company with 37 employees, based in Biel, Berne, Switzerland. AeroLeads shows a matched LinkedIn profile for Raphaël Bourquin.

Raphaël Bourquin previously worked as Technical Consultant at Delphisoft Sa and Technical Consultant at Prime Vision Ag. Raphaël Bourquin holds Informaticien, Computer Science from Ecole Des Métiers (Empsi), St-Imier.

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Delphisoft Group

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Profile bio

About Raphaël Bourquin

10+ years experience in the ERP field (Dynamics NAV/Business Central) and 15+ years experience in IT/IS

Listed skills include Vpn, Network Administration, System Administration, Windows, and 25 others.

Current workplace

Raphaël Bourquin's current company

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Delphisoft Group
Delphisoft Group
Head of Support and IT
Biel/Bienne, BE, CH
Website
delphisoft-group.com
Employees
37
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9 roles · 24 years

Raphaël Bourquin work experience

A career timeline built from the work history available for this profile.

Technical Consultant

Current
Delphisoft Sa

Biel/Bienne

Jan 2019 - Present

Technical Consultant

Prime Vision Ag

Biel/Bienne

- Responsabilité des implémentations techniques et des déploiements logiciels Dynamics NAV et Microsoft SQL - Gestion, configuration et mise en place technique d'add-ons (SwissSalary, JetReports, Zetadocs, EasySecurity, ISO20022)- Conseil et soutien 1er et 2ème niveau à la clientèle dans l'utilisation quotidienne de Dynamics NAV- Analyse des problèmes.

Jul 2016 - Dec 2018

Co-Head Internal It

Logico Solutions Ag

Biel/Bienne

- Mise en place, maintenance et amélioration de l’infrastructure IT interne- Conduite et participation à différents projets interne- Analyse et résolution des demandes utilisateurs- Formation et coaching des collaborateurs- Rédaction de documentations techniques et plan réseaux

Oct 2015 - Jun 2016

Support Consultant

Logico Solutions Ag

Biel/Bienne

- Assistance clientèle sur la solution Microsoft Dynamics NAV- Prise en charge, analyse, suivi et résolution de 1er et 2ème niveau des cas de support et des demandes spécifiques des clients- Rédaction de la documentation pour les escalations de 2ème et 3ème niveau aux teams de développement, consulting ainsi que Microsoft- Amélioration des processus liés.

Aug 2012 - Jun 2016

System & Hardware Engineer

Ntek Services

Bévilard

- Gestion et maintenance de différents parcs informatique d'entreprise- Configuration et gestion de réseaux LAN/WAN- Mise en place de solutions pare-feu / VPN- Gestion et management de différents hébergements / sites internet- Gestion, mise en place et suivi de projets clients- Etude, recherche et mise en place de solutions aux différents problèmes.

2008 - 2012 ~4 yrs

Computer Repair & Sav Technician

Top-D Computer Sa

Biel/Bienne

- Montage, installation et réparation PC- Support technique téléphonique- Conseil technique à la clientèle- Vente et SAV de matériel informatique- Aide à la formation des apprentis

2005 - 2008 ~3 yrs

Helpdesk & Support Technician

Facil-It Sa

Marin / La Chaux-de-Fonds

- Support 1er et 2ème niveau aux utilisateurs- Suivi des problèmes via logiciel de helpdesk- Mise en place et configuration de serveurs, stations de travail et imprimantes- Recherche de solutions aux différents problèmes d'utilisation

2004 - 2005 ~1 yr

Support Technician

Software-Talents Sa

Biel/Bienne / Neuchâtel

- Support 1er et 2ème niveau aux utilisateurs- Deploiement de stations de travail et imprimantes sur les différents sites- Recherche de solutions aux différents problèmes d'utilisation- Formation aux utilisateurs

2002 - 2003 ~1 yr
Team & coworkers

Colleagues at Delphisoft Group

Other employees you can reach at delphisoft-group.com. View company contacts for 37 employees →

MD Michael Duvoisin Michael Duvoisin Colleague at Delphisoft GroupLausanne, Vaud, Switzerland, Switzerland View → GL Guillaume Lelandais Guillaume Lelandais Colleague at Delphisoft GroupGeneva Metropolitan Area, Switzerland View → RL Ramdane Lazar Ramdane Lazar Colleague at Delphisoft GroupSaint-Martin-d’Hères, Auvergne-Rhône-Alpes, France, France View → KT Karim Traikia Karim Traikia Colleague at Delphisoft GroupGreater Paris Metropolitan Region, France View → JP Jessica Pereira Correia Jessica Pereira Correia Colleague at Delphisoft GroupSwitzerland, Switzerland View → NH Nicolas H. Nicolas H. Colleague at Delphisoft GroupBern, Berne, Switzerland, Switzerland View → AO Adel Ouardani Adel Ouardani Colleague at Delphisoft GroupLausanne, Vaud, Switzerland, Switzerland View → AB Amine Benkhali Amine Benkhali Colleague at Delphisoft GroupPrefecture Of Casablanca, Casablanca-Settat, Morocco, Morocco View → FS Fabrice Schumacher Fabrice Schumacher Colleague at Delphisoft GroupSatigny, Geneva, Switzerland, Switzerland View → HL Houssem Lakhdar Houssem Lakhdar Colleague at Delphisoft GroupTunis, Tunis, Tunisia, Tunisia View →
1 education record

Raphaël Bourquin education

  • Ecole Des Métiers (Empsi), St-Imier
    Ecole Des Métiers (Empsi), St-Imier
    Computer Science
FAQ

Frequently asked questions about Raphaël Bourquin

Quick answers generated from the profile data available on this page.

What company does Raphaël Bourquin work for?

Raphaël Bourquin works for Delphisoft Group.

What is Raphaël Bourquin's role at Delphisoft Group?

Raphaël Bourquin is listed as Head of Support and IT at Delphisoft Group.

Where is Raphaël Bourquin based?

Raphaël Bourquin is based in Biel, Berne, Switzerland while working with Delphisoft Group.

What companies has Raphaël Bourquin worked for?

Raphaël Bourquin has worked for Delphisoft Group, Delphisoft Sa, Prime Vision Ag, Logico Solutions Ag, and Ntek Services.

Who are Raphaël Bourquin's colleagues at Delphisoft Group?

Raphaël Bourquin's colleagues at Delphisoft Group include Michael Duvoisin, Guillaume Lelandais, Ramdane Lazar, Karim Traikia, and Jessica Pereira Correia.

How can I contact Raphaël Bourquin?

You can use AeroLeads to view verified contact signals for Raphaël Bourquin at Delphisoft Group, including work email, phone, and LinkedIn data when available.

What schools did Raphaël Bourquin attend?

Raphaël Bourquin holds Informaticien, Computer Science from Ecole Des Métiers (Empsi), St-Imier.

What skills is Raphaël Bourquin known for?

Raphaël Bourquin is listed with skills including Vpn, Network Administration, System Administration, Windows, Computer Security, Servers, Dynamics Nav, and Ip Networking.

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