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Raphael Cutler Email & Phone Number

Senior Call Centre Specialist at Collinson
Location: Sydney, New South Wales, Australia 7 work roles 1 school
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Current company
Role
Senior Call Centre Specialist
Location
Sydney, New South Wales, Australia
Company size

Who is Raphael Cutler? Overview

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Quick answer

Raphael Cutler is listed as Senior Call Centre Specialist at Collinson, a company with 494 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Raphael Cutler.

Raphael Cutler previously worked as Senior Medical Assistance at Collinson and Senior Call Centre Specialist at Cover-More Group / Wtp Assistance. Raphael Cutler holds Ba, Media And Mass Communications from Macquarie University.

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Email format at Collinson

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Collinson

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Profile bio

About Raphael Cutler

Everything from Concierge to Medical Assistance for Tourists in Australia and New Zealand.I have worked in a diverse range of roles and although always Travel and Leisure related, have amassed a wide range of interesting and diverse skills.These incorporate marketing, sales, advertising, promotions/PR, and administration whilst my forte would be with a relaxed and personable Customer Service (Style as much as substance). I have worked for some of the best airlines such as Gulf Air and Qantas and have recently (I am a Covid19 card-carrying member) completed a hugely successful season at Covermore(WTP).Specialties: Marketing, Inside Sales, Advertising, Promotions/PR, and Processes Administration and Procedures.Wicked sense of humour is a Value-Added / NAC (No Additional Charge) and is included in all applications.Looking for an exciting and interesting career and possibly a big change?My Quote for the Month:-“Choose a job you love, and you will never have to work a day in your life.” – Confucius.

Current workplace

Raphael Cutler's current company

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Collinson
Collinson
Senior Call Centre Specialist
london, greater london, united kingdom
Employees
494
AeroLeads page
7 roles

Raphael Cutler work experience

A career timeline built from the work history available for this profile.

Senior Medical Assistance

Current

Sydney, New South Wales, Australia

Jun 2020 - Present

Senior Call Centre Specialist

Sydney, New South Wales, Australia

  • Responsibilities:
  • Management and day to day running of the telephone lines for overseas travellers in Australia and New Zealand (The ‘Inbound Desk’)
  • Point of Interface for stakeholders, providers and any escalations.
  • Authorisation and Reconciliation for all Payments and Funds (Accounts Payable and Receivable)
  • Sourcing and Management of required Medical Providers throughout Australia / NZ
  • Creation and Delivery of all specific related Training for all staff
Jul 2005 - Apr 2020

Administrative Assistant - Psa Grade 5

Sydney, New South Wales, Australia

  • Responsibilities:-
  • General Administration
  • Fee collection,
  • Document Review and Formalities Checks,
  • Preparation and Scanning, Collation,
  • Customer Service (Counter and Telephone) and General Administrative Duties. IPAustralia – administers and grants Intellectual Property Rights to individuals, Corporations and the Legal profession in accordance to the.
Jun 2004 - Jun 2005

World Traveller

Me Time!

UK, Europe, USA

GAP YEAR.....Better Late than Never!

May 2003 - Apr 2004

Regional Marketing Manager

Australia

  • Responsibilities:
  • Fares, pricing, marketing, local advertising and promotions aimed nationally at achieving increased sales and market reach of 8-10%+ p/a.
  • This role included development of marketing and advertising campaigns, on-line sales and brochure development.
  • Co-ordination of training, management and quality assurance of a team of 15-20 Sales, Reservations and Ticketing staff. in order to achieve exemplary delivery of services
  • Demonstrated the ability to analyse and maximise all opportunities to increase market share
  • Inter-phase with Head Office and other international stations to maximise opportunities on a global platform
Jan 1997 - Apr 2003

Consolidation Airfare Specialist

Sydney, New South Wales, Australia

  • Responsibilities:
  • Customer Service to internal clients (Stakeholders/Travel Agents)
  • Delivery of the best avaialble travle ticket options based on the customer’s requirements.
  • Corporate and Group Ticket issuance
  • Database management for internal fares
  • Airline Liaison to secure best customer outcome
Dec 1994 - Dec 1996

Key Accountabilities

Sydney, New South Wales, Australia

  • Responsibilities:
  • Customer Service (in the days of paper tickets) encompassing Fares, reissues, ticketing and sales
  • Assisting all travellers to Australia with any airline issue from early return to lost baggage
  • Balancing the Cash Registers and credit payments
  • Ticket inventory reconciliation
  • Management of Group ticketing
Mar 1987 - Nov 1994
Team & coworkers

Colleagues at Collinson

Other employees you can reach at collinsongroup.com. View company contacts for 494 employees →

1 education record

Raphael Cutler education

FAQ

Frequently asked questions about Raphael Cutler

Quick answers generated from the profile data available on this page.

What company does Raphael Cutler work for?

Raphael Cutler works for Collinson.

What is Raphael Cutler's role at Collinson?

Raphael Cutler is listed as Senior Call Centre Specialist at Collinson.

Where is Raphael Cutler based?

Raphael Cutler is based in Sydney, New South Wales, Australia while working with Collinson.

What companies has Raphael Cutler worked for?

Raphael Cutler has worked for Collinson, Cover-More Group / Wtp Assistance, Ip Australia, Me Time!, and Gulf Air -Australia/Swp (South West Pacific).

Who are Raphael Cutler's colleagues at Collinson?

Raphael Cutler's colleagues at Collinson include Monique Jordaan, Kockchin Ong, Shweta Chheda (She/Her), Amy Stafford, and Durga Prasad Konidela.

How can I contact Raphael Cutler?

You can use AeroLeads to view verified contact signals for Raphael Cutler at Collinson, including work email, phone, and LinkedIn data when available.

What schools did Raphael Cutler attend?

Raphael Cutler holds Ba, Media And Mass Communications from Macquarie University.

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