Raphael Freitas Email & Phone Number

I am an experienced professional with more than 14 years of experience in various areas, with an emphasis on Data Analysis, Business Intelligence and Project Management. I have a solid academic background, with an MBA in People Management and Project Management, a postgraduate degree in Business Intelligence, Big Data and Analytics and a degree in Systems Analysis and Development.Skills and Competencies.•Programming languages:Python (including libraries for Data Manipulation and Statistics, Machine Learning and Data Visualization and Dashboards), Java, PL/SQL, VBA and Javascript.•Hard Skills:Data Analysis and Business Intelligence: Microsoft Power Apps, Microsoft Power BI, DAX, ETL, AWS, Microsoft Excel Advanced, Grafana and Azure.Project Management: Microsoft 365, Bizage, Scrum, Kanban, SAFE, JIRA and ServiceNow.IT Management and Support: ITSM, RPA and Help Desk.Other: CSS, Adobe Illustrator, Adobe Photoshop.•Soft Skills: Business acumen, data ethics, strategic thinking, clear and concise personal and interpersonal communication, active and empathetic listening, constructive feedback, teamwork, conflict resolution, self-management and initiative, critical thinking, problem solving, decision making, adaptability, flexibility, time management, continuous learning, self-motivation, engagement, proactivity, results orientation, emotional intelligence, creativity, innovation, agility and openness to new ideas.

Listed skills include Java, C/C++, C#, Html 5, and 18 others.