Raphael Dias work email
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Raphael Dias personal email
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As a Senior Service Engineer at NSFOCUS, I have over three years of experience in providing post-sales support, technical account management, deployment, and professional services for anti-DDoS solutions (on-prem and cloud), firewall, and WAF in the LATAM and Caribbean region. I work with customers to understand their needs, design and implement tailored solutions, and ensure their satisfaction and security.I have a strong background in network engineering and security, with previous leadership roles at Samsung SDS and Locaweb, where I managed and coordinated teams of network engineers and supervised various projects involving network infrastructure, traffic engineering, cloud mitigation, load balancing, monitoring, and IPv6 deployment. I also have skills in Linux system administration, VMware, bash and python scripting, and IDS servers. I am fluent in Portuguese and English. I am passionate about learning new technologies and delivering high-quality service to my clients.
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Sales EngineerNsfocus Latam&Caribe Feb 2024 - PresentSão Paulo, Brazil- Engage with prospects to understand their security challenges and requirements.- Conduct product presentations and demonstrations to showcase the features and benefits of cybersecurity solutions.- Collaborate with sales teams to develop tailored solutions that meet customer needs.- Provide technical guidance and support throughout the sales cycle, from initial contact to solution implementation.- Respond to technical inquiries and address customer concerns to ensure a positive experience.- Plan and deliver customer and partner training sessions to enhance their understanding of cybersecurity products and maximize their utilization.- Lead Proof of Concept (POC) activities to validate solution effectiveness and address customer-specific use cases.Stay updated on industry trends, competitive landscape, and emerging technologies in cybersecurity. -
Senior Service Engineer | LatamNsfocus Latam&Caribe Sep 2020 - Feb 2024São Paulo, Sp, BrazilLATAM post-sales TeamAnti-DDoS solutions (On-Prem & Cloud), Firewall and WAF - TAM - Technical Account Manager - Deployment/Delivery - Professional Services
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Sr. Network Security SupervisorSamsung Sds Dec 2019 - Sep 2020São Paulo Area, BrazilLeader of Network Security Team:- Firewalls – Cisco ASA / Firepower / Secui- Cisco ISE- Proxy – BlueCoat- RSA -
Network Engineering CoordinatorLocaweb Dec 2017 - Nov 2019São Paulo Area, BrazilLeader of Network Engineering Team:- Switching and Routing (Cisco, Brocade, Force10, Extreme, Ruckus);- Traffic Engineering (BGP);- Cloud mitigation (BGP) - IMPERVA, Neustar and Cloudflare;- Arbor (TMS/PeakFlow);- Authoritative and Recursive DNS Servers (POWERDNS);- Testing, deploying, management of Load balance Appliances (F5 BigIP LTM and GTM);- Security Firewalls (Cisco ASA, Fortinet, PFsense and IpTables);- Network and DNS Monitoring improvement (Nagios, Zabbix, Cacti, Syslog, FortiAnalyzer and etc);- IPv6 Planning and Deployment;- Bash and python scripts for automating daily tasks (ansible);- KVM, Xen and VMWare administration;- IDS servers;- Documentation/Guidelines/Procedures for Operations team;- CSACS/ISE Cisco TACACS+ server administration;- Radius and 802.1X security engineering (NAC/NAP);- Wireless (Ruckus);- CAPEX and OPEX management;- Vendors management;- RFPs, POCs, etc -
Network SpecialistLocaweb Apr 2012 - Dec 2017São Paulo Area, BrazilNetwork Engineering Team. Responsible for: - Routing and Switching;- Authoritative and Recursive DNS Servers Engineering;- Testing, deploying, management of Load balance Appliances (F5 BigIP LTM);- Security Firewalls Engineering (Cisco ASA, Fortinet and IpTables);- Network and DNS Monitoring administration (Nagios, DSC Stats, Cacti, Solarwinds, Syslog, FortiAnalyzer and etc);- IPv6 Planning and Deployment;- Arbor administration;- Bash and python scripts for daily tasks;- Xen, VMWare and Linux servers (ntp servers, IDS and etc) administration;- Documentation/Guidelines/Procedures for Operations team;- CSACS Cisco TACACS+ server administration;- Radius and 802.1X security engineering (NAC/NAP);- RFPs, POCs, etc
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System Administration SpecialistLocaweb Nov 2009 - Apr 2012São Paulo Area, BrazilSysadmin- Master Name Servers (Authoritative DNS Servers)- Responsible for test, deploy, management of Load balance Appliances (F5 BigIP LTM, Barracuda)- Security Firewalls Engineering (Cisco ASA and IpTables);- Network and DNS Monitoring improvement (Nagios, DSC Stats, Cacti, Solarwinds, Syslog, FortiAnalyzer and etc);- Arbor administration;- Bash and python scripts for daily tasks;- Xen, VMWare and Linux servers (ntp servers, IDS and etc) administration;
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Infrastructure AnalystLocaweb Jan 2008 - Nov 2009São Paulo Area, Brazil- Master Name Servers (Authoritative DNS Servers)- Responsible for automatic operating system deploy development (Linux-based and Windows Server). - Responsible for test, deploy, management of Load balance Appliances (F5 BigIP LTM, Barracuda)
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Operations AnalystLocaweb Jul 2006 - Jan 2008São Paulo Area, Brazil- Responsible for monitoring critical servers (Linux-based and Windows Server). - Monitoring services health to ensure SLA.
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Systems Support TechnicianT-Systems Sep 2005 - Jun 2006São Bernardo Do Campo- Responsible for automatic operating system deploy development. - Helpdesk - Onsite technician -
InternshipT-Systems Nov 2004 - Sep 2005São Bernardo Do Campo- Responsible for automatic operating system deploy development. - Helpdesk - Onsite technician
Raphael Dias Skills
Raphael Dias Education Details
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Telecommunications Engineering -
CellepEnglish -
Ef International Language School, New YorkEnglish
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Centro Universitário CapitalComputer Systems Analysis
Frequently Asked Questions about Raphael Dias
What company does Raphael Dias work for?
Raphael Dias works for Nsfocus Latam&caribe
What is Raphael Dias's role at the current company?
Raphael Dias's current role is Sales Engineer | LATAM at NSFOCUS.
What is Raphael Dias's email address?
Raphael Dias's email address is ra****@****ail.com
What schools did Raphael Dias attend?
Raphael Dias attended Universidade São Judas Tadeu, Cellep, Ef International Language School, New York, Centro Universitário Capital.
What are some of Raphael Dias's interests?
Raphael Dias has interest in Aviation, Technology, Soccer, American Football And So On, Car Race.
What skills is Raphael Dias known for?
Raphael Dias has skills like Dns, Firewalls, Operating Systems, Linux, Nagios, Windows Server, System Administration, Servers, Load Balancing, Shell Scripting, Network Administration, Ipv6.
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Raphael Dias
São Paulo, Sp -
Raphael Dias
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Raphael Dias
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Raphael Dias
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