Raphael Flores Email & Phone Number

- Gathering user feedback through various Field Research methods- Analysis of user feedback- Creating visual application from user feedback like Lo-Fi sketches, wireframes, to the Hi-Fi prototype, and more- Delivery of final prototype backed with user testing feedback for further improvements and iterations before launch

Hayward, California, United States

- Improved data housing processes to stay up to date with current business practices.- Assisted in recruitment process from interview scheduling to hiring.- Oversaw office supply management, maintenance, and more.

San Francisco Bay Area

- Completed projects in two-week sprints, with a focus on mobile apps - Compiled data points using research methods from competitive/comparative analysis, heuristic evaluation, conversation mining, and more- Managed user interviews, interviewing a set of three individuals to gather user findings on pain points, high points, or general thoughts on the experience- Provided deliverables like Lo-Fi, Mid-Fi, Hi-Fi content: sketches, user flow, wireframes/wireflows, and final prototype- Conducted usability tests post-prototype while reporting on quantitative measurements: time taken, clicks, etc.

San Francisco, California, United States

-Basic knowledge of software, setup/shutdown procedure, and mechanics of autonomous vehicle. -Assisted Fleet Deployment team with vehicle management including restocking operator supplies, software testing, and addressing operator-vehicle issues.-Triaged observations of any software or hardware issues when test-driving autonomous vehicles.

San Francisco Bay Area

Wescover connects the dots between real-world spaces, outstanding objects, and the creators who made them a reality. We believe it’s time for a new map that surfaces the design stories all around us.Whether it’s a beautiful blue velvet couch in your favorite hotel, or a bold wall hanging in your local cafe, Wescover connects the people, places, and stories behind design objects that impact our everyday lives.

San Francisco, Ca

-Oversaw most recruitment initiatives using Lever, adding 2-3 heads every other quarter to the team, filling positions like Field Marketer, Front-end Developer, Product Owner, Account Executive, and Sales Development Representative.-Managed the Dyspatch employer brand by revamping the careers page, writing office-culture blogs, creating and tracking content for the company Instagram using SproutSocial, and updating the company Glassdoor page.-Provided cross-team support, assisting teams like Product with software testing and Sales with lead sourcing. -Handled and tracked multiple budgets for the San Francisco office, including recruitment, facilities, snacks, and peripherals.-Headed QoL improvement efforts for the San Francisco office from updating internal decor to ensuring proper amenities are available for use.

Burlingame, Ca

-Managed successful marketing campaigns for clients like Match.com, Playdemic, BarkBox, and Good & Co; two of which converted to recurring 5k and 30k budgets.-Collaborated with thousands of influencers, monitoring content creation for clients on social media platforms like Tumblr, Instagram, and YouTube.-Assisted in SuperPlay product development prior to soft-launch including its web-app design and functionality through A/B testing.-Oversaw UA for SuperPlay by means of mass email-marketing and in-house influencer marketing, leading to user growth of 3k and up.-Maintained SuperPlay by tending to our 1k+ MAU with any inquiries on its Facebook community page while resolving issues in coordination with the Boost tech-team.

San Francisco Bay Area

• Operated back-end CRM system, revising and updating the database.• Organized and compiled over 1,000+ contacts through employment pool sites like LinkedIn, Monster, and etc.• Attended to multiple employers and their hiring needs by providing top candidates as seen fit.• Conducted an outreach campaign, emailing potential employers interested in using the recruitment service.

San Francisco Bay Area

• Contributed towards the company's $120 million revenue milestone last year by sourcing over 100+ items in a single consignment and the successful sale of over half those items.• Established consignor leads and compiled data on consignors, resulting in acquisition of an average of 5 new consignors every week and addition of new brands to the RealReal site.• Coordinated 10 to 20 vendor outbound and inbound shipments daily for smooth transition into inventory processing and loss prevention of inventory.• Sourced new products to RealReal e-commerce site, providing accurate product descriptions and inventory.

• Worked closely with founder and CEO in polishing the online site and helped established pricing and layout of produce sold online.• Promoted the Localesh name to 20+ local Bay Area businesses/companies including Sfuncube, SunRun, Turner Construction, and more.• Successfully sold to 2 Bay Area companies and more than 10 individual clients.

Oakland, Ca

• Co-started USGBC’s first internship program.• Marketed USGBC to 50+ local Bay Area companies and businesses.• Organized and established an outreach program to raise awareness regarding green and sustainability concepts and practices to a network of over 30 community colleges/universities around the San Francisco-Bay Area.• Responsible for the intern-hiring process and designation of tasks.

Bachelor Of Arts (Ba), Business, Management, Marketing, And Related Support Services, Senior

Activities and Societies: D2 Men's Tennis Team & Red Cross Club• Inductee, Sigma Beta Delta Honors Society (Business and Management) •.

Business Administration And Management, General

Activities and Societies: Chabot College Intercollegiate Men's Tennis Team• Member of Chabot College Men's Tennis Team • Designated Team.

Diploma, Business/Commerce, General