Raphael Kalish Email & Phone Number

Tiferes Travel is a full service agency specializing in flights, hotels, cars and tours.Responsibilities & Achievements--Assisted the owner in building the business from the ground up.--Created operational procedures including an online intake form, sales agent policies, a dynamic hotel voucher and automated logins and start-up.--Human resource management.

Responsibilities & Achievements--Responsible for all aspects of client account management, including coordinating, designing, developing and implementing of websites.--Ensured compliance with deadlines and budgetary requirements.--Recruited, hired, trained and supervised employees.--Conducted market research.--Performed e-commerce site maintenance in.

MyMakolet is an online grocery catering to the English speaking community in Jerusalem. Responsibilities & Achievements--Managed staff and ensured effective and timely order processing/delivery.--Provided customer assistance and support.--Responsible for evaluating budget and improving efficiency.--Established and streamlined warehouse.

--Responsible for overseeing all daily operations.--Managed website and all advertising/marketing.--Served as student liaison, provided new student orientation and coordinated weekly programs.--Organized retreats, lectures and other special events.--Assisted in fund raising, recruitment and answering telephone/e-mail inquiries.--Supervised all classroom.

--Managed crew of HVAC technicians, achieving 10% reduction in idle time.--Supervised projects from inception to completion and provided progress reports to management.--Instrumental in increasing efficiency and productivity.--Assisted in installation, maintenance and repair of central heating and cooling units.

Law

Business Major, Psychology Minor

Activities and Societies: - Dean's list in the School of Business Administration - Member of Golden Key National Honor Society

Education record