- Production of textual content and publication on the JFA Bible blog- SEO analysis for blog texts- Translation of PT/EN texts- Script production for audio content- App push scheduling- Translation of texts for posting in English- CRM monitoring through social networks and Google/apple servers- Creation and review of texts for study plans- Audio voiceover for apps and YouTube channel- SAC and support for users on social networks- Creation and publication of content for social networks- Content planning for posts- Monitoring social media metrics- Programming study plans through the JSON platform- Update planning spreadsheets

- Production of text content and publication on the JFA Bible blog- Production of script for audio content- Audio voiceover for apps and Youtube channel- Creating and publishing content for social media- Content planning and metrics tracking- Programming study plans through the JSON platform- Updating planning sheets

-B2B e B2C-Social media-Marketing-Prospecting leads-Monitoring metrics for future improvements-Recording video takes-Commercial and sales

Approved in internal process for change of area- Analysis of advertisements in accordance with the general policies of the site, avoiding fraud and ensuring security- Training of new employees- Planning projects aimed at general improvement- Metrics follow-up- Organization of meetings- Creation of materials and worksheets

- Customer service by email, phone and chat providing support and answering potential questions.- Training of new employees- Creation and organization of meetings and projects to improve the customer experience.

- Webinar organization and creation- Lectures on sales and marketing strategies- Courses about services offered by ML for companies- Internal training on Market Shops and Advertising- Assembly of presentations and weekly projects- Follow-up of achieved leads- Communication by E-mails following the portfolio of leadsI started at Mercado Livre as a CX and then went through an internal selection process for a practical and theoretical immersion in the digital marketing area as a CS for 3 months. After that, I went through another internal process for the PF area.

Traveling around Brazil with stands at “Aesthetics in” events to present launches and offer products and programs for aesthetics and nutrition companies.(São Paulo, Rio de Janeiro, Belo Horizonte and Fortaleza).

- Editing images at events and social networks- Creating albums and arts for photos- Photographer at events