Raphaelle C. Email & Phone Number

Perform root cause analysis, report errors and code defects, test internal systems to prevent future issues, analyzing logs based on error code, reading Java and object-oriented programming, tro0ubleshooting and debugging common web-browsers.

São Leopoldo, Rio Grande Do Sul, Brazil

Working with a group of engineers to assist them in adopting Knowledge Centered Service practices and work on promoting them through the various levels;Being a role models by creating, editing (fixing), and reusing (linking) Knowledge Base Articles during our daily workflow;Reviewing Engineer's Contribution Index and identifying coaching opportunities;

São Leopoldo, Rio Grande Do Sul, Brazil

Rio Grande Do Sul, Brazil

• Digitalization Portfolio is a volunteer project created by women who work at SAP to empower woman and inspire them to work in technology. The main goal of the project is to develop its product - Labs Innovation Space.
• First joined the Digitalization Portfolio project in August 2022 as an external participant, receiving trainings as React, JavaScript, SCRUM, JAVA, Unit Testing, web development and ABAP.
• In February I had the opportunity to start a role as PO of the product LIS.
• In June I had the opportunity to become one of Digitalization Portfolio's Project Managers.

Campinas, São Paulo, Brazil

Responsible for providing a unique experience to each customers.

Dubai

Responsible for providing the highest level of service to customers in Business Class cabin so that they enjoy a premium service experience.

Porto Alegre, Rio Grande Do Sul, Brazil

Daily tasks such as attending customers, delivering meals and a wonderful experience at the restaurant, responsible for groups reservations, cashier, orders and customers satisfaction.

Porto Alegre, Rio Grande Do Sul, Brazil

Responsible for hospitality. Optimizing the guests experiences and ensuring their expectations are met.