Raphael Lemaire Email & Phone Number

Montréal, Québec, Canada

Rome, It

Fendi Soho NYC

Rome, It

Fendi Holt Renfrew OgilvyNew store opening.Nominated for the LVMH Think Retail program in 2022-2023, a selective internal development program geared towards those leading the most complex-sized stores.Recruited, hired and trained a team of client advisors and operations.Actively collaborated in all aspects of store opening including : IT, HR, Merchandising, Operations, Store planning.Represent the brand in a new market opening.Promoted to NYC flagship market in 2024

Lausanne, Ch

Dual-store manager April to June 2019Led a team of 5 leaders and 20+ staff membersDelivered double-digits growth month after month during my time Structured and organized the store after a recent boutique openingImplemented a fun while productive workplace for the team, focusing on KPI managementCreated tools and took action to maximise recruitment and fill vacancy positions promptly Stabilized the store leadership team with no turnover in over a yearComplied with administrative guidelines of the roleAbility to work efficiently with little supervision

London, Gb

2014, opened the first concession store in Quebec city.2015, relocated to a bigger volume in Montreal.Key accomplishments : Delivered and exceeded store budget year after year during my time with the brand (+12% budget on my first year, 3rd best performance vs LY in the country for the 2nd year and second in the 3rd year). Increased sales volume by 1M$ during my years with the company.By implementing a strong clienteling culture in store, we have been the top Repeat Business store in north America for FY2017.Constant growth of store UPT (+12% between 2016 and 2018) and ATV (+6%).Reduced employee turnover from 36% to 17% in the first year, and then maintained a lower turnover rate than market average, by building a healthy and fun workplace for all team members.Managed a complex business divided on four (4) different floors counting 10 employees, while interacting with more than 200 business partners within the building, all having access to the brand's products and customers.Reviewed store's P&L to keep OPEX charges to the lowest while maximizing location's profitability.

London, Gb

Toronto, Ontario, Ca

In charge of team & productivity for 20 individuals in the following departments :Women's leather goodsWomen's jewelryWomen's footwearMenswear all categories

San Francisco, California, Us

Certificat De Formation Générale (Cfg), Business Management / Gestion D’Entreprise

Human Sciences / Sciences Humaines

Certificat De Formation Générale (Cfg), Leadership Organisationnel

Administration Et Gestion Des Affaires, Général