I am a seasoned professional with solid experience in technology and expertise in the following areas:IT Operations (ITIL)Agile Methodologies (Scrum and Kanban)Product Management (Discovery, Desk Research, Business Model Canvas, User Experience, Product Vision, Product Roadmap, and Go-To-Market)Project Management (PMBOK and MS Project)Business Analysis, Mapping and Process Modeling (BABOK, BPMN, Bizagi, Camunda)Business Intelligence (POWER BI)ERPs (TOTVS and SAP)CRM (Microsoft Dynamics)Software Development (GIT, Software Development Life Cycle, APIs, Testing Techniques, JIRA, JMeter, Selenium, Postman)Digital Marketing (SEO, Google Analytics, Email Marketing)I have a proven track record of success and am continually seeking new challenges that allow me to leverage my expertise and create significant impact within the organizations I work with.I have led the development and implementation of effective product strategies, resulting in substantial revenue growth and customer base expansion.I have managed the complete software product development cycle, from discovery to launch.I have built lasting client relationships by understanding their needs, solving problems, and delivering tailored solutions that help them achieve their goals.I have conducted successful negotiations, demonstrating a deep understanding of the products and services offered, and highlighting their benefits.