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Specialties: Economics, Financial Markets, Product DevelopmentBachelor and Master in Economics at Fundação Getúlio Vargas. Worked at Credit Suisse Heding Griffo, Tendências Consultoria and Itaú Unibanco. Currently work as Product Manager at Callix.
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Product ManagerCallix Jan 2017 - PresentSão Paulo Area, BrazilI am responsible for the evolution of our product. Connecting the company's vision with client needs to produce an easy and innovative solution in the management of voice service with cloud computing.Some of my main tasks are: - Talk to clients to understand problems, oportunities and how we can help them to have a better communication wtih thier clients.- Provide inputs and discuss with senior management how the product should evolve over time.- Understand the impact of new features in all company areas (support, sales, backoffice, etc).- Prototype new features, write specifications to tech team and interact with clients to get feedbacks. - List, organize and prioritize new features and prepare them to development stage.- Continuos interaction with tech team to support them during development stage of new features.- Test new features to find bugs and nsure that we produce the right experience and solution to our clients.- Write release notes and help material to our clients when new features are lauched. -
Chief Financial OfficerCallix Mar 2016 - Jan 2017São Paulo Area, BrazilI am responsible for all financial, accounting and administrative aspects here at Callix. Our goal is to optimize the use of resources and provide financial security for the company's operation.Some of my tasks are: to develop, manage and implement the company's budget set / approved by the board. Dealing with accountants, audits, suppliers and customers in the aspects of purchases and charges. Keep up to date documents and processes. Providing information and intelligence to financial areas of the company and shareholders. -
Head Of Client Success ManagementCallix Jul 2015 - Feb 2016I'm responsible for Callix clients whole experience with the company. Our goal is to ensure that every client use our product and services in the best way to generate major results in their operations.Some of my tasks include: design the Callix client journey, reduce churn, increase contract's renews, coordinate Service Desk and product developing teams, design and apply surveys with clients to understand Callix improvement points and strengths and maintain a daily basis monitoring in our operations indicators to prevent client's problems and improve their usage experience. -
Student PilotEj Escola De Aeronáutica / Flight Training Center Aug 2014 - Mar 2015JundiaíI did my private pilot course (theoretical and pratice) at EJ in Jundiai. I also did my comercial pilot course and apply to Santos Dumont English Assessment Test in mid of 2015. -
EconomistItaú Unibanco Jun 2012 - Jul 2014São Paulo Area, Brazil• Monitor the main economic variables in: Brazil, USA, Europe and China. Also considering political influences.• Monitor the main world financial markets from the macroeconomic point of view: exchange rates, interest rates, risk premia and stock markets;• Prepare periodic reports with simple and direct language for clients.• Prepare analysis and reports to support decisions about investment portfolio in the Private Bank's Economy and Strategy Committee;• Develop economic scenarios for the relevant decision-making time frame and the Committee;• Make presentations for clients of the Private segment -
EconomistTendências Consultoria Integrada Aug 2010 - Jun 2012Work in macroeconomic team focus in international economies and market data. -
Fixed Income DeskCredit Suisse Heding Griffo Mar 2009 - Aug 2010Responsable for controller in exclusive investment funds and clients accounts fixed income securities. Also provide information to RMs, BDOs and seniors analists about fixed income position. -
Intern In Sales AreaCredit Suisse Hedging-Griffo Mar 2008 - Mar 2009Responsable to clients up to R$ 300.000,00 in investments in CSHG. Member of the team that was in charge of develop a new services platform/produtcs to this clients. -
Human Resouces DirectorConsultoria Junior De Economia Dec 2007 - Jun 2008
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P&D ConsultorConsultoria Júnior Pública - Fgv 2005 - 2007
Raphael Martello Skills
Raphael Martello Education Details
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Macroeconomic And Finance -
Economics -
Sion
Frequently Asked Questions about Raphael Martello
What company does Raphael Martello work for?
Raphael Martello works for Callix
What is Raphael Martello's role at the current company?
Raphael Martello's current role is Product Manager at Callix.
What is Raphael Martello's email address?
Raphael Martello's email address is ra****@****ail.com
What schools did Raphael Martello attend?
Raphael Martello attended Fundação Getulio Vargas, Fundação Getulio Vargas, Sion.
What are some of Raphael Martello's interests?
Raphael Martello has interest in New Business Devopment, Government, Technology, Politics, Economic Empowerment, Environment, Innovations, Economic Analisys, Travels, Sector 2.
What skills is Raphael Martello known for?
Raphael Martello has skills like Economics, Macroeconomics, Fixed Income, Investments, Capital Markets, Corporate Finance, Financial Markets, Financial Modeling, Valuation, Econometrics, Private Banking, Private Equity.
Who are Raphael Martello's colleagues?
Raphael Martello's colleagues are Julia Lopes E Gomes, Wellane Santos, Bruna Oliveira, Eduardo Tavares, Gabriel Henrique, Inglid Gabrielly Dos Santos, Deise Araujo.
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Raphael Martello
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