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Raphael Damasceno Email & Phone Number
Analista de Operações Pleno - Atendimento
at
Matrix Energia
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Analista de Operações Pleno - Atendimento
Location
São Paulo, Brazil
Company size
Who is Raphael Damasceno? Overview
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Quick answer
Raphael Damasceno is listed as Analista de Operações Pleno - Atendimento at Matrix Energia, a with 509 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Raphael Damasceno.
Raphael Damasceno previously worked as Customer Onboarding Jr at Raízen and Gerente de relacionamento at Lua4 - Soluções Em Tecnologia. Raphael Damasceno holds Master Of Business Administration - Mba, Marketing from Universidade Potiguar.
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Email format at Matrix Energia
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Matrix Energia
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Profile bio
About Raphael Damasceno
Raphael Damasceno is a Analista de Operações Pleno - Atendimento at Matrix Energia.
Current workplace
Raphael Damasceno's current company
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Matrix Energia
5 roles
Raphael Damasceno work experience
A career timeline built from the work history available for this profile.
Customer Onboarding Jr
Gerente De Relacionamento
Responsável por gerenciar as áreas de CS e CX da empresa, como também as ativações, retenções ereativações dos clientes, além do acompanhamento de suas jornadas. Analiso métricas e dados que mostram as diretrizes que devo seguir nesse processo de gestão. Identifico também as possibilidades de negócio, Up sell/Cross sell e monitoro o processo deonboarding realizado com os novos clientes. Além disso, participo de ações estratégicas e tenho participação no desenvolvimento dos projetos.
Jul 2022 - Aug 2024
Customer Success
Realizava o acompanhamento da jornada do cliente, nas métricas pré-estabelecidas e no uso da ferramenta, afim de garantir o seu sucesso. Monitoramento e acompanhamento dos indicadores de sucesso, além de outras atividades correlacionadas ao atendimento do cliente.
May 2021 - Jan 2023
Agente Administrativo
Apr 2017 - May 2021
Team & coworkers
Colleagues at Matrix Energia
Other employees you can reach at matrixenergia.com. View company contacts for 509 employees →
VF
Vitório Feital
Colleague at Matrix EnergiaSão Paulo, Brazil
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IG
Ivan Gídaro Ricci
Colleague at Matrix EnergiaJundiaí, São Paulo, Brazil
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BS
Bianca Santos
Colleague at Matrix EnergiaSão Paulo, Brazil
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WG
Wilton Galvao
Colleague at Matrix EnergiaTrindade, Goiás, Brazil
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DF
Dara Fuckner
Colleague at Matrix EnergiaSão Paulo, Brazil
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BN
Beatriz Novato
Colleague at Matrix EnergiaSão Paulo, Brazil
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GM
Graziele Machado
Colleague at Matrix EnergiaRio De Janeiro, Brazil
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LA
Leonardo Aiex Andrade
Colleague at Matrix EnergiaSão Paulo, Brazil
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JO
Julia Ornelas Dayrell
Colleague at Matrix EnergiaBelo Horizonte, Minas Gerais, Brazil
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JF
Jennifer Ferreira
Colleague at Matrix EnergiaUberaba, Minas Gerais, Brazil
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Vitório Feital
Colleague at Matrix EnergiaSão Paulo, Brazil
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IG
Ivan Gídaro Ricci
Colleague at Matrix EnergiaJundiaí, São Paulo, Brazil
View →
BS
Bianca Santos
Colleague at Matrix EnergiaSão Paulo, Brazil
View →
WG
Wilton Galvao
Colleague at Matrix EnergiaTrindade, Goiás, Brazil
View →
DF
Dara Fuckner
Colleague at Matrix EnergiaSão Paulo, Brazil
View →
BN
Beatriz Novato
Colleague at Matrix EnergiaSão Paulo, Brazil
View →
GM
Graziele Machado
Colleague at Matrix EnergiaRio De Janeiro, Brazil
View →
LA
Leonardo Aiex Andrade
Colleague at Matrix EnergiaSão Paulo, Brazil
View →
JO
Julia Ornelas Dayrell
Colleague at Matrix EnergiaBelo Horizonte, Minas Gerais, Brazil
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JF
Jennifer Ferreira
Colleague at Matrix EnergiaUberaba, Minas Gerais, Brazil
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2 education records
Raphael Damasceno education
Master Of Business Administration - Mba, Marketing
Bacharelado Em Administração, Business Administration And Management, General
Unifacex
FAQ
Frequently asked questions about Raphael Damasceno
Quick answers generated from the profile data available on this page.
What company does Raphael Damasceno work for?
Raphael Damasceno works for Matrix Energia.
What is Raphael Damasceno's role at Matrix Energia?
Raphael Damasceno is listed as Analista de Operações Pleno - Atendimento at Matrix Energia.
Where is Raphael Damasceno based?
Raphael Damasceno is based in São Paulo, Brazil while working with Matrix Energia.
What companies has Raphael Damasceno worked for?
Raphael Damasceno has worked for Matrix Energia, Raízen, Lua4 - Soluções Em Tecnologia, and Prefeitura Municipal De Natal.
Who are Raphael Damasceno's colleagues at Matrix Energia?
Raphael Damasceno's colleagues at Matrix Energia include Vitório Feital, Ivan Gídaro Ricci, Bianca Santos, Wilton Galvao, and Dara Fuckner.
How can I contact Raphael Damasceno?
You can use AeroLeads to view verified contact signals for Raphael Damasceno at Matrix Energia, including work email, phone, and LinkedIn data when available.
What schools did Raphael Damasceno attend?
Raphael Damasceno holds Master Of Business Administration - Mba, Marketing from Universidade Potiguar.
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