Raphael Ndegwa Email & Phone Number

Nairobi County, Kenya

In this role, I'm responsible for market expansion from East Africa reigon to South Africa, Central Africa and West Africa reions, developing and executing sales strategies of theorganization, generating revenue, setting and managing sales and marketing KPIs, performance management and business expansion to drive brand awareness and customer acquisition.• Identify continental market trends, competitor activities, and customer needs to inform sales strategies.• Identify countries to… Show more In this role, I'm responsible for market expansion from East Africa reigon to South Africa, Central Africa and West Africa reions, developing and executing sales strategies of theorganization, generating revenue, setting and managing sales and marketing KPIs, performance management and business expansion to drive brand awareness and customer acquisition.• Identify continental market trends, competitor activities, and customer needs to inform sales strategies.• Identify countries to set up shop and serve as the centre of each region.• Develop and implement expansion stratey inline with comany wide stratey and ojectives.• Understand client needs and provide tailored solutions to meet their requirements.• Develop and deliver compelling presentations and product demonstrations to potential clients.• Continuously improve sales processes and techniques to enhance performance. Show less

Nairobi County, Kenya

In this role, I was responsible for developing and executing sales and marketing strategies of theorganization, generating revenue, setting and managing sales and marketing KPIs, performance management and business expansion to drive brand awareness and customer acquisition.• Leading a cross functional team, collaborating with various departments.• Develop and implement a comprehensive sales strategy that aligns with the company’s goals and objectives.• Lead and manage the sales… Show more In this role, I was responsible for developing and executing sales and marketing strategies of theorganization, generating revenue, setting and managing sales and marketing KPIs, performance management and business expansion to drive brand awareness and customer acquisition.• Leading a cross functional team, collaborating with various departments.• Develop and implement a comprehensive sales strategy that aligns with the company’s goals and objectives.• Lead and manage the sales and marketing teams to achieve set targets.• Build a high-performance team to cross sell, upsell, to new and existing customers.• Craft, communicate, and execute the marketing strategy and plans for the organization.• Prepare and managing the marketing budget for the company.• Reporting on different sales and marketing initiative with clear KPIs.• Evaluate and optimize the effectiveness and ROI of marketing campaign.• Maintain well developed pipeline of prospects.• Continuous research and analysis of the market demands, customer behaviour, and competitor activities to improve our products and services.• Develop and manage relationships with prospects and customers.• Create detailed proposal document, often as a part of formal bidding process dictated by prospective customers.• Manage the organisation corporate image, social media presence and engagements, public relations, advertising and merchandizing.• Schedule meetings and presentation with prospect.• Create, plan and deliver presentations on company products and services to prospects. Show less

Nairobi

The role involves managing and directing all aspects of sales growth, prospecting and recruiting partnerships, managing key accounts, loan product creation and rollout, strategy ideation and implementation with partners. Recruiting, leading, supporting, and motivating the sales team for the achievement of targets.Tasks• Develop new markets while improving the current ones while maintaining a healthy loan portfolio.• Scout for new businesses in the Agribusiness exports and FMCG… Show more The role involves managing and directing all aspects of sales growth, prospecting and recruiting partnerships, managing key accounts, loan product creation and rollout, strategy ideation and implementation with partners. Recruiting, leading, supporting, and motivating the sales team for the achievement of targets.Tasks• Develop new markets while improving the current ones while maintaining a healthy loan portfolio.• Scout for new businesses in the Agribusiness exports and FMCG industries to improve company profitability.• Hire and train sales team for the business growth, manage and lead the sales team performance in relations to business growth.• Take charge of partnerships onboarding and management as well as all aspects of business development.• Scout and build relationship with Fresh Produce Exporters associations in Kenya to onboard their members.• Communicate with Infrastructure, Engineering and Data teams to ensure product creation parameters from customer onboarding,disbursement, loan management and arrears management are properly implemented in the system.• Collaborate with risk and finance department to set up product pricing and risk appetite to facilitate profits and business growth.• Create profitable loan products for both B2B and B2C customers with a short repayment period.Manage the entire life cycle of the loan products from ideation, creation, testing and roll out. Show less

Westlands

This role involved Product creation, development, rollout and Marketing. Managing the entire process of sales funnel and customer acquisition,Hiring and Training Sales executives. Key accounts management, Partnership recruitment and customer service.Tasks• Scout for prospects in the insurance industry for the InsureMe SaaS Solution.• Maintain a pipeline of prospects for Mobiconnect Enterprise solution, Messaging service and Credit Financing Solution.• Collaborate with the… Show more This role involved Product creation, development, rollout and Marketing. Managing the entire process of sales funnel and customer acquisition,Hiring and Training Sales executives. Key accounts management, Partnership recruitment and customer service.Tasks• Scout for prospects in the insurance industry for the InsureMe SaaS Solution.• Maintain a pipeline of prospects for Mobiconnect Enterprise solution, Messaging service and Credit Financing Solution.• Collaborate with the Tech team for product needs and improvements.• Manage and lead the sales team for maximum product uptake in the market.• In charge of performance management and KPIs for quarterly customer growth, market expansion and product uptake.• Test any new additional features outside of product live environment timelines to avoid customer interruptions.Achievements• Designed and rolled out 2 loan products (Mobiloan Biz and Mobiloan Drinks) for both partner led financing and direct merchants lending.• Analyzed market trends and competition to improve our products and services that grew the market share by 10% a month.• Built a strong sales team that lead to a 1500% increase in customer growth.• Explored new markets for expansion launching operations in Nairobi, Mombasa and Rift valley targeting Insurance providers for InsuranceSaaS solutions, Sacco core banking solutions and Bulk messaging portal and API.• Created a strong sales culture to drive business acquisitions, profitability, and employee development resulting in 60% increase incustomer retention by Q2.• Created good rapport with C-Suite/Key decision makers for easier market penetration and quick TAT on partnerships acquisitions that lead togrowth of partnerships to 27 from 5.• Achieved targets for customers and revenue growth quarter to quarter by 40% increase each quarter.• Awarded best employee of the year 2019 for my transformative leadership style Show less

Karen

>Ensure all team members are thoroughly trained. On customer relations, partnership Managements, default handling, marketing and maintaining records.> Successfully launching a credit based pilot with EABL, Procter & Gamble, Fones Express and Tecnoserve. > Maintaining a collection rate of 98%.> Set and agree targets for Pilots and partnerships with the strategy manager. >Troubleshoot, identify and report any partner issues promptly to the strategy team and working… Show more >Ensure all team members are thoroughly trained. On customer relations, partnership Managements, default handling, marketing and maintaining records.> Successfully launching a credit based pilot with EABL, Procter & Gamble, Fones Express and Tecnoserve. > Maintaining a collection rate of 98%.> Set and agree targets for Pilots and partnerships with the strategy manager. >Troubleshoot, identify and report any partner issues promptly to the strategy team and working closely with the tech team tofix any tech issues.> Liaise with finance team to make sure automatic reconciliations are in order. >Constantly think about how we can use marketing to improve the product uptake and retention and identifying and suggestingfuture potential partners based on trends of current.> Optimise the Call center processes using examples of best practices. >Anticipate when we require more human resources and material resources. >Motivate the team to hit its targets and maintain high collection rates.� Show less

Kiambu

>In charge of overall activities of the branch and a satellite. >Identifying new markets within my area, verifying and approving loans, staff appraisals.> Reporting on the branch progress to the HQ and Operations on a weekly basis.> Motivating my staff by identifying the teams SWOT analysis and complementing the weaknesses with the strengths.>Hitting daily targets of disbursements and maintaining a collection rate of 95% every month. >Providing training… Show more >In charge of overall activities of the branch and a satellite. >Identifying new markets within my area, verifying and approving loans, staff appraisals.> Reporting on the branch progress to the HQ and Operations on a weekly basis.> Motivating my staff by identifying the teams SWOT analysis and complementing the weaknesses with the strengths.>Hitting daily targets of disbursements and maintaining a collection rate of 95% every month. >Providing training, coaching, development and motivation for the team.>Stay abreast of competing markets and provide reports on market movement and penetration.>Assessing local market conditions and identify current and prospective sales opportunities.> Show less

Ruaka

>Train and coach the fresh loan officers on how to establish and maintain a professional relationship with clients.>Train the Loan officers on maintaining and updating records.>Assigning operating areas to all the Loan Officers.>Budgeting for the branch on a monthly, quarterly and yearly basis.>Verifying and approving loans. Disbursing money to the clients. >Approving leaves for the branch staff.>Maintaining the General Ledger and the Cashbook… Show more >Train and coach the fresh loan officers on how to establish and maintain a professional relationship with clients.>Train the Loan officers on maintaining and updating records.>Assigning operating areas to all the Loan Officers.>Budgeting for the branch on a monthly, quarterly and yearly basis.>Verifying and approving loans. Disbursing money to the clients. >Approving leaves for the branch staff.>Maintaining the General Ledger and the Cashbook. >Cross checking passbooks and the customer loan account to avoid misappropriation, managing the staff, update all the required documents Show less

Kenya

Running and managing groups, appraising and verifying loans, overseeing a portfolio of 310 clients, updating the loan officer register, updating the loan officer top sheet, default recovery and management.

Thika

Running and managing groups, collecting savings and loan instalments. Updating the required documents, appraising loans and verifying clints house and business

Dip In Business Admin, Business Administration And Management, General

Activities and Societies: Debate team, Drama Club, scouts Graduated with a Diploma in Business Administration

Cpa, Accounts

Activities and Societies: football Member of the Drama club, class rep, a member of YACANE CLUB

Cpa, Accounting

Activities and Societies: soccer I STUDIED PROFFESSIONAL ACCOUNTING