Raphael Saye Email and Phone Number
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A seasoned Franchise Business Consultant, I specialize in bridging the gap between franchisors and their franchisees, enhancing system health, and championing network expansion. With over 15 years of hands-on experience managing multi-unit operations and fostering stakeholder relationships, I drive profitability and business growth through strategic oversight and detailed operational analysis.At AR Ventures, I spearheaded a cost reduction initiative that slashed operational costs by 4% across approximately 26 locations. This strategic move involved enhancing portion control and refining scheduling efficiency, which not only improved operational compliance but also secured an additional $500K in annual profit. This achievement underscored my capability to analyze and optimize financial frameworks within fast-paced franchise environments.While overseeing operations at Subway, I led a comprehensive digital marketing campaign utilizing Google My Business, which significantly bolstered local market penetration. By implementing geofencing and optimizing local search strategies, I successfully enhanced the brand’s visibility, resulting in a sustained increase in customer traffic and a notable improvement in sales metrics, including a 20% rise in Average Unit Volume (AUV).Demonstrating exceptional conflict management skills, I adeptly resolved tensions between franchisees and corporate directives at AR Ventures. This involved mediating disputes over marketing strategies and internal standards, ensuring both parties aligned with overarching corporate goals while respecting regional operational needs. My ability to navigate complex interpersonal dynamics facilitated a harmonious working environment and maintained high compliance standards.I am currently advancing my professional qualifications by pursuing a Certified Franchise Consultant (CFC) certification. This certification, combined with my active membership in the Rancho Cucamonga Chamber of Commerce, equips me with cutting-edge industry insights and a robust network of business leaders, enhancing my strategic approach to franchise consulting.If you are seeking a Franchise Business Consultant with a proven track record of driving profitability and strategic growth across franchise networks, I can be reached at rkkpsinc@gmail.com.
The Ups Store
View- Website:
- theupsstore.com
- Employees:
- 11402
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Franchise Partner Business ConsultantThe Ups StoreRancho Cucamonga, Ca, Us
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Franchise Partner Business ConsultantThe Ups Store Jul 2024 - PresentAs a Franchise Business Consultant at The UPS Store, I provide comprehensive support and strategic guidance to franchise owners, ensuring their operations run smoothly and profitably. My role involves:Operational Support: Offering day-to-day operational assistance, including technology support, industry insights, and strategic planning to help franchisees optimize their business processes.Performance Tracking: Gathering and analyzing data to monitor franchisee performance, identify areas for improvement, and implement effective solutions.Coaching and Development: Conducting one-on-one business reviews, managing KPIs, and providing tailored coaching to foster franchisee growth and development. Communication Liaison: Keeping the franchisor updated on the status of franchisees and providing valuable feedback to enhance the franchise system.Program Management: Assisting with the planning, coordination, training, and management of programs and initiatives to achieve brand goals.Conflict Resolution: Mediating disputes between franchisees and corporate management, ensuring alignment with corporate objectives while addressing franchisee needs.Field Visits: Conducting on-site visits as necessary to provide hands-on support and ensure compliance with brand standards.With extensive experience in franchise operations, business consulting, and small business ownership, I am committed to championing the success of my franchise partners and driving operational excellence across the network.---Feel free to tweak this to better match your style and specific experiences! -
Multi-Unit Franchisee And OperatorSubway May 2018 - Mar 2024UsHere, I spearheaded the operations of up to four restaurant locations, significantly enhancing each unit's profitability and operational compliance. I was instrumental in driving strategic marketing initiatives and operational efficiencies that substantially boosted the brand's visibility and financial health.When faced with uneven sales and inventory issues across the locations, I developed a sophisticated supply chain strategy that not only balanced inventory to reduce spoilage but also decreased overall operational costs. This initiative included creating a responsive inventory system that dynamically adjusted orders based on real-time sales data, ultimately reducing raw product spoilage by strategically redistributing resources across locations, contributing to a notable improvement in profit margins.Recognizing the potential to enhance local market penetration, I orchestrated a comprehensive digital marketing strategy that incorporated geofencing, Google My Business optimizations, and culturally tailored local advertising campaigns. This effort led to a 20% increase in Average Unit Volume by significantly boosting foot traffic and customer engagement, making our locations a top choice within the community.During a critical regulatory compliance challenge, I led a series of internal audits that not only ensured all locations adhered to health and safety standards but also fostered a culture of compliance. This proactive approach resulted in maintaining a 90%+ inspection pass rate and was instrumental in solidifying customer loyalty and franchisee satisfaction.In response to a community crisis during the 2019 government shutdown, I initiated the 'Feed Government Workers' program, providing free meals to affected employees. This garnered positive media attention from outlets like Business Insider and reinforced Subway's role as a community-focused brand, deepening local ties and enhancing our social footprint. -
Franchise Regional Operations And Development ManagerAr Ventures, Llc. Jul 2013 - Apr 2018Elevated from District Manager, I led six district managers to drive profitability and strategic expansion across multiple brands, including Subway, Nektar, and Denny's. My leadership was pivotal in refining operational strategies, optimizing site selections, and enhancing overall franchise performance through innovative digital marketing and rigorous compliance practices.Capitalizing on my expertise in financial management, I implemented a refined staffing strategy that cut payroll expenses by 2% and saved approximately $120K annually. This involved aligning workforce schedules with local events and weather conditions, optimizing staff deployment during peak and off-peak hours to maximize efficiency and cost-effectiveness.To bolster security and compliance, I spearheaded the installation of a cutting-edge surveillance system across all locations. This strategic move drastically reduced theft and ensured adherence to legal standards, safeguarding assets and reinforcing a secure operating environment for the franchise.Moreover, I successfully negotiated a $30K sponsorship deal with the Subway Franchise Advertising Fund to support local sports teams, significantly increasing foot traffic and sales. This initiative not only enhanced local brand visibility but also cemented our community presence, contributing to sustained sales growth throughout and beyond the sports seasons.Addressing operational inefficiencies, I introduced an advanced equipment management system that cut utility costs by 8%. This system enhanced the proactive maintenance of critical equipment, such as freezers and fridges, preventing potential food spoilage and equipment failures, thereby safeguarding our operational standards and profitability.
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Restaurant Franchise District/Regional Operations ManagerVmyk, Inc. Feb 2008 - Jun 2013In this role, I directed the strategic expansion and operational management of 21 Subway locations, significantly enhancing franchise growth and operational efficiency. My leadership focused on optimizing supply chains, implementing compliance systems, and driving innovative marketing strategies to boost sales and operational performance.I orchestrated the strategic acquisition and opening of 7 new Subway stores, expanding our network and substantially increasing market reach. This included meticulous site selection and partnerships with local entities, resulting in a 20% surge in annual sales and bolstered brand visibility across the region.Recognizing an opportunity in the educational sector, I negotiated and secured lucrative school catering contracts with LAUSD, delivering approximately 600 meals daily. This initiative generated an additional $1.2K in daily revenue, demonstrating our capability to adapt and capitalize on market opportunities effectively.To cut operational costs, I implemented a state-of-the-art equipment management system, optimizing HVAC usage and preventative maintenance routines. This not only reduced monthly maintenance costs by ~$2K but also ensured our operations were environmentally sustainable and cost-efficient.Focusing on workforce optimization, I restructured staff schedules to better align with traffic patterns, reducing the need for excess staffing during off-peak hours. This strategic realignment significantly lowered labor costs and enhanced overall operational efficiency, ensuring our stores operated smoothly and profitably.
Raphael Saye Skills
Raphael Saye Education Details
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California State University, Dominguez HillsBusiness Management
Frequently Asked Questions about Raphael Saye
What company does Raphael Saye work for?
Raphael Saye works for The Ups Store
What is Raphael Saye's role at the current company?
Raphael Saye's current role is Franchise Partner Business Consultant.
What is Raphael Saye's email address?
Raphael Saye's email address is ra****@****ail.com
What schools did Raphael Saye attend?
Raphael Saye attended California State University, Dominguez Hills.
What are some of Raphael Saye's interests?
Raphael Saye has interest in Business Management, Branding, Investing, Travelling, Marketing, Inventory Management, Hustling In General.
What skills is Raphael Saye known for?
Raphael Saye has skills like Marketing, Management, Web Design, Graphic Design, User Interface Design, User Experience, Logo Design, Creative Direction, Web Development, Seo, Art Direction, Wordpress.
Who are Raphael Saye's colleagues?
Raphael Saye's colleagues are Maria Tichy, Annette Stevens, Needy Vargas Kercado, Mac Alvarado, Genesis Martinez, Gunjan Patel, Douglas Winter.
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