System Analyst Focused In Customer Experience
Rua Tenente Brito Melo, 427, 10º Andar
- System analysis developing specific solutions in IT for different clients, including analysis, requirement gathering, design, implementation, documentation, testing and management of software.- New business opportunities analysis, gathering software development requirements, software licenses purchase analysis, preparation and calculation of proposals, customer service interface, delivery, training and assisted operations supporting users, project coordination for software development.- Customer and prospects service in partnership with Parasoft (Automated Testing to Deliver Superior Quality Software). Presentation of software development testing products, preparation of proposals and management of commercial relationship between partner and manufacturer.- Assisting in hiring processes and interviews, assembling teams of teammate system analysts and developers for allocation at the client’s facilities, project management and monitoring.- Customer relations for following clients: Localiza Rent a Car, CSU CardSystem, Tacom Projetos De Bilhetagem Inteligente LTDA, Axxiom Soluções Tecnológicas S.A, Acerto Cobrança e Informações Cadastrais S/A and PUR Equipamento Industriais.