Business Process Solution Analyst
CurrentPerformance in Governance and Critical Process in the Purchase to Pay(PTP), Order to Cash(OTC) and Travel and Expenses(TEC) sectors, working together with management and supervisors in the activities coordination, and with the operation aiming at continuous improvement processes; Participation in global projects meeting the requirements of the business, the client and other stakeholders; Control of Key Performance Indicators(KPI's), Costumer Service Level(CSL) and Service Level Agreement(SLA); Creating Monthly and Quarterly Business Review (QBR) reports and presentations.