Raphael Wong Email & Phone Number

Vancouver, British Columbia, Canada

Sales team management.Preown inventory management.CRM process.

British Columbia, Canada

Online business development for Auto West BMW & MINI Richmond

Richmond, B.C. Canada

During my tenure building one of the top MINI sales teams in Canada, thru effective sales coaching, timely inventory management and empathatical team work, we were able to produce 5 sales person of the year consecutively, as well as 2 top preown sales leader Canada wide. MINI Richmond also became the new car leader and top preown producer for Canada Western region, while achieving top customer satisfaction score nationally for consecutive years. Gross profit also increased above target year over year. Moreover I was also able to increase MINI Richmond's social media following by over 300% during this time.To further secure our marketshare, I actively lead the Vancouver MINI Cooper Club during my own time, maintaining it's online presence as well as producing events, in order to have continuous engagement with owners and enthusiasts.

Vancouver, Canada Area

Due to outstanding performance, I was promoted to assist the sales manager with revamping showroom procedures, as well as start producing training documentation to standardize sales process. With my computer background, I was able to implement various solutions to automate processes which helped better track sales and lead performance. I was also able to maximize our CRM capability to mine for opportunities in a more efficient manner and increase touch points for higher quality leads.

Richmond, B.C.

Continuously exceeded personal targets assigned by management by over 10%. First full year of employment delivered 120+ vehicles, achieving #1 sales for the store, while maintainig a client satisfaction of 93%. Actively assisted with other sales colleagues with their clients to provide an exceptional in-store experience.

Burnaby, British Columbia, Canada

District sales manager for GVRD - East. As this is a new entry to the space with intense competition from a different brand, speed was of essence to capture market shares. I was able to leverage my previous experiences to established 30+ soft tip darts machines at 16 high traffic location within 3 months. This played a big part in securing the region for the brand even until now.The large market footprint allowed me to market and host the first large scale Dartslive tournament in BC. During my time with the company, to continue growing the revenue stream, I actively engage players weekly to maintain interest, as well as provided business and technical support to our business partners.

Vancouver, Canada Area

Created the first urban and Asian pop dance focused dance team and studio in Vancouver. Starting from choreographer, I eventually moved on to stage directing for live and recorded TV as well as live concerts. Notably I was invited by the Embassy of China to participate in planning and production of multiple live broadcast shows, including Chinese New Year international live broadcast with CCTV reaching over 1M live viewers. We also secured contracts for live performances at major local venues with 10k+ audience, as well as touring with visiting artists across Canada and US. Career highlight includes producing and marketing 2010 G.E.M.-Get Everybody Moving concert, and choreographing Vancouver Asian Canadian Theatre's 16 shows of Flower Drum Song (Roger and Hammerstein).As an owner / operator, it was an exciting challenge to multi-task on projects of different sizes and budgets. All round business skills are required to successfully complete contracts, which usually have very short development phases and live productions allows no mistakes. In a fast pace environment, working with clients and colleagues from different backgrounds, it requires excellent problem solving and interpersonal skills.

Education record

Education record