Raphael Diaz Email & Phone Number

Paris, Fr

33 Rue Croulebarbe, 75013 Paris

CEO of Coaching Communication. Community Manager :* Training (Formation) on strategy aspects : sales, marketing and commercial with Adie,* Coaching on communication skills* Conference on Personal Development and confidence,* International Business, management, project organisation, sales* Human Aspects: communication and interpersonal skills : reorientation, skill assessment,* Individual Coaching to find a job, based on result and recruitments* Business plan: market… Show more CEO of Coaching Communication. Community Manager :* Training (Formation) on strategy aspects : sales, marketing and commercial with Adie,* Coaching on communication skills* Conference on Personal Development and confidence,* International Business, management, project organisation, sales* Human Aspects: communication and interpersonal skills : reorientation, skill assessment,* Individual Coaching to find a job, based on result and recruitments* Business plan: market study, competitors, customers, * Strategy, fiscal and organizational, * Aspects of the company : communication, social network, business, marketing, e-commercehttp://coachingcommunication.fr/ Show less

Ville De Paris, Île-De-France, France

Responsable de la livraison du succès et de la satisfaction clientManager les coachs & Recruter les coachsGérer les problèmes clients insatisfactionsAméliorer les process accueil, livraison et départ fin des coachés,Vision stratégique amélioration processCodir Voir les impayésAnnoncer les événements Faire monter en compétences pour la motivation l’équipe de coachsCoaching pour l’automatisationMotiver les coachés à venir aux coachings de groupe Motiver les… Show more Responsable de la livraison du succès et de la satisfaction clientManager les coachs & Recruter les coachsGérer les problèmes clients insatisfactionsAméliorer les process accueil, livraison et départ fin des coachés,Vision stratégique amélioration processCodir Voir les impayésAnnoncer les événements Faire monter en compétences pour la motivation l’équipe de coachsCoaching pour l’automatisationMotiver les coachés à venir aux coachings de groupe Motiver les coachés à remplir les sondages et respecter les process,Animer 1h par semaine coaching de groupe mercredi 12h businessKPI de performances à améliorer en continuSatisfaction client et Succes client objectif 9.5/10 et 3 ventes par semaineUpsell 1/3 minimum Recommandation 1 par semaine Animation avec les coachs Show less

Région De Paris, France

Formateur conseil chez Elior : * Formation en management, relation commerciale et développement professionnel* conception de formation* conseil et organisation du plan de formation.

Région De Boulogne-Billancourt, France

International Business Developper Manager for Railway in Akka Technologies to develop the railway activity worlwide• Establish a marketing strategy,• Marketing : website, brochure• Community Manager on professional social networks, • Recruitment of engineers,• Commercial, prospection,• Responding to tenders,• management of the commercial relationship offersBy a structured organization, AKKA Technologies is able to respond to the requirements in terms of… Show more International Business Developper Manager for Railway in Akka Technologies to develop the railway activity worlwide• Establish a marketing strategy,• Marketing : website, brochure• Community Manager on professional social networks, • Recruitment of engineers,• Commercial, prospection,• Responding to tenders,• management of the commercial relationship offersBy a structured organization, AKKA Technologies is able to respond to the requirements in terms of productivity, competitiveness, innovation and technology development of the major names in this sector: Alstom, Bombardier, Siemens Transportation, Thales Transport and Ansaldo. Show less

Panama (North America)

For the first metro line in Panama city, I was in charge of supporting the integration of the Operations Control Center (OCC). The main challenge was to manage the interfaces between the ATS from THALES and the CBTC from Alstom. This integration was first tested on a platform in France for 6 months and then on site.• On-site project management support : Monitoring of the control center during the project phase• Monitoring interfaces and working relations: Thales, Alstom and… Show more For the first metro line in Panama city, I was in charge of supporting the integration of the Operations Control Center (OCC). The main challenge was to manage the interfaces between the ATS from THALES and the CBTC from Alstom. This integration was first tested on a platform in France for 6 months and then on site.• On-site project management support : Monitoring of the control center during the project phase• Monitoring interfaces and working relations: Thales, Alstom and customer• Reporting France-Panama on the progress of the project and the tests• Implementation of the supervision center• Performance tests and improvements to operation and maintenance• Identification of anomalies and monitoring of solutions until client approval of the system• Verification that client demands had been met by the interface system• Working languages: French and Spanish Show less

Région De Paris , France

• Factory testing of the supervision system• Client validation and approval• Performance indicators : implementation of test progress measures and methods• Correction and improvement of the supervision system• Working languages: French, English and Spanish

Chatillon

Support for Bid Management: response to client calls to tender (Lille, Algiers)• Optimization of Bid Management tools: both technical and commercial sides• Bid support: bid consolidation, estimates, budget estimation, value analysis• User needs specifications• Market research on the implementation of a new estimation tool• Selection and technical monitoring of estimation tool suppliers• Observation of competitors and implementation of a budget evaluation… Show more Support for Bid Management: response to client calls to tender (Lille, Algiers)• Optimization of Bid Management tools: both technical and commercial sides• Bid support: bid consolidation, estimates, budget estimation, value analysis• User needs specifications• Market research on the implementation of a new estimation tool• Selection and technical monitoring of estimation tool suppliers• Observation of competitors and implementation of a budget evaluation toolProject Management (Rio L1/L2)• Coordination, monitoring and management of client specifications• Monitoring of clients’ project needs (DOORS tools) Show less

Région De Paris , France

• Project management: signalization plan• Conception and design work and implementation signaling studies (AutoCad, AxiomCad)• Technical translations English-Spanish.

Study for the supervision of oil shipments. Works on Microcontrollers & object languages.Mission on the truck right of access by badge readers smart card / RFID card

Hec Executive Coach, Coaching, Certifié

HEC executive coaching : coaching individuel et collectif. Compétences du coach : posture, méthodes et outils de coaching. PNL.

Engineer On Organization And Industrial Management, Dual International French-Spanish Engineering Diploma

Activities and Societies: Creation and management (president) of a salsa dance association ESTIADANCE Aspects : * Organization.

Professional Coach Certification: Coaching Series, Professional Coaching And For Individuals, Corporate Training, Coaching Tools: Pnl, Active Listening, Confidentiality, Emotional Management

* Personal and professional Coach: Certified Coaching Series Communication Marketing and sales Stress management Organization, strategy.

Help On A Business Creation, Business Plan

For young people from 18 to 32 years, to support business creation program to switch from the idea to the concrete realization.