• Creating and implementing the communication strategy of the organisation and its international projects worth up to £200,000 each. Successfully increased visibility of the organisation through various media. Our strategy is recognised and used nationally and internationally as an example of good practice.• Managing the production of communications and marketing materials both digital and printed, coordinating a range of suppliers. This includes the creation of more than 100 professional quality videos, watched and used by national/ international agencies and professionals around the world.• Developing, editing and maintaining the web-communication, and the organisation’s social media presence (Facebook, Twitter, YouTube). Successfully grew the organisation’s online community and increased the traffic to the website.• Organising international events - training, seminars and workshops: Including administrative tasks, logistics, promotion, correspondence between partners and content planning. Successfully organised more than 20 events recognised for the quality of the organisation, content and communication.• Writing press releases and pitching features to news media. Successfully gained coverage on BBC TV, ITV, The Guardian and local papers.• Coordinating international (long-term) volunteers: logistics, support and evaluation. Successfully increased the level of satisfaction of participants.

• Developing and implementing strategies that seek to enhance Transport for All (TfA)’s public profile and its various campaigns. Successfully increased the visibility of the organisation’s activities and awareness of our campaigns, by introducing communications planning, analytic reports, A/B testing. As a result, the organisation has seen a significant growth of members, supporters and donations.• Editing and managing TfA’s online communications targeting a range of different stakeholders (funders, partners, members, non-members). Successfully increased the traffic to the website and the level of interaction on social media by developing, for example, a database of media (infographics, pictures, series of videos and banners with messages).• Developing TfA’s new membership system and leading the communications with members. Successfully introduced the organisation to mass email marketing and Mailchimp reports which, as a result, helped to increase the number of paid members and their involvement in our activities.• Designing marketing and campaign tools both digital and printed. Successfully renewed the entirety of TfA’s old and amateur communications material, giving them a professional look. This helped campaign officers to win changes for our members.• Leading TfA’s main training project (£100,000 budget) aimed at providing capacity building to London disability sector organisations. Successfully delivered up to 20 conferences and workshops within deadline and budget, every year; all fully booked and highly rated. • Running training sessions to teach professionals how to raise their organisation’s profile. This includes workshops about social media, analytics, email marketing, website traffic and YouTube videos. They received the highest rate of satisfaction of the whole programme and proved to have an impact on participants’ work.

• Coordinating the creation of the new website as well as all marketing and information tools.• Managing all press inquiries, writing press releases and coordinating press conference. Consistently gained front page coverage in local and regional newspapers.• Supporting the organisation of international seminars: logistic, promotion, online and printed and online information.

• Developing a marketing strategy targeting businesses looking to invest in the local area.• Writing project requirements for new online Customer Relationship Management system software, managing industrial customers, industrial building and territorial offers.