Raphaëlle Villiere Email & Phone Number

Ville De Paris, Île-De-France, France

Levallois-Perret, Île-De-France, France

Paris 17, Île-De-France, France

• Identification of customer needs and advice• Reception and visits to reception rooms• Organisation of logistics• Coordination with internal services and external service providers within budget• Control of the conformity of operations and the smooth running of the event• Follow-up and invoicing

Mérida Area, Mexico

Assistance to the commercial and logistics centres• Improvement of travel logs• Creation of new products• Updating of service providers' tariffs• Customer follow-up• Follow-up of customer paymentsVarious tasks• Redesign of the web page• Creation of a play book for families

Montreal, Canada Area

Event Project Manager• Participate in the production and logistics• Develop partnerships and negotiate agreements• Customer ServiceCommunication and Marketing Manager• Business Development • Participate in the layout and writing of content for communication tools• Implement promotional strategies

Disney'S Hotel Cheyenne **

• Reception• Luggage service

Angers Area, France

• Assistance and advice to customers• Follow-up of orders• Inventory • Packing

Cape Town Area, South Africa

• Budget Management with consultant• Travel and itinerary creations • Event and communication• Group travel management Initiatives and brainstorming

Disney'S Hotel New York ****

• Reception• House Keeping• Breakfast services

Poitiers Area, France

• Performed clerical duties• Clients management

Caen Area, France

• Sales• Customer advice• Credits• Cost estimate• Merchandise receipt• Inventory • Packing

Master 1 And 2, Tourism Company Management Major, Event Speciality

Licence 2 And 3, Social Sciences-Tourism

Licence 1 And 2, Applied Foreign Languages : English, Spanish, Italian, Mandarin