Raphaëlle Villiere Email & Phone Number

Ville De Paris, Île-de-France, France

Levallois-Perret, Île-de-France, France

Paris 17, Île-de-France, France

• Identification of customer needs and advice
• Reception and visits to reception rooms
• Organisation of logistics
• Coordination with internal services and external service providers within budget
• Control of the conformity of operations and the smooth running of the event
• Follow-up and invoicing

Mérida Area, Mexico

• Assistance to the commercial and logistics centres
• Improvement of travel logs
• Creation of new products
• Updating of service providers' tariffs
• Customer follow-up
• Follow-up of customer paymentsVarious tasks

Montreal, Canada Area

• Event Project Manager
• Participate in the production and logistics
• Develop partnerships and negotiate agreements
• Customer ServiceCommunication and Marketing Manager
• Business Development
• Participate in the layout and writing of content for communication tools

Disney's Hotel Cheyenne **

• Reception
• Luggage service

Angers Area, France

• Assistance and advice to customers
• Follow-up of orders
• Inventory
• Packing

Cape Town Area, South Africa

• Budget Management with consultant
• Travel and itinerary creations
• Event and communication
• Group travel management Initiatives and brainstorming

Disney's Hotel New York ****

• Reception
• House Keeping
• Breakfast services

Poitiers Area, France

• Performed clerical duties
• Clients management

Caen Area, France

• Sales
• Customer advice
• Credits
• Cost estimate
• Merchandise receipt
• Inventory

Master 1 And 2, Tourism Company Management Major, Event Speciality

Licence 2 And 3, Social Sciences-Tourism

Licence 1 And 2, Applied Foreign Languages : English, Spanish, Italian, Mandarin