Rainier Apolonio Email & Phone Number

Los Angeles, California, United States

• Installing, configuring monitoring, performance tuning, troubleshooting, and securing the infrastructure, applications, and databases for GIS and related servers.• Develop, implement, and oversee system policies and procedures to ensure the integrity, security, and availability of systems, applications, and their accompanying software as related to the GIS System.• Manage and oversee the operations of specialized GIS software for field and office personnel.• Assist in resolving advanced technical problems and perform backup & recovery functions.• Develop design documents and maintenance procedures.• Assist in the administration and evaluation of hardware, software, telecommunication, and support contracts.

Greater Los Angeles Area

• Managed System Center Configuration Manager (SCCM) including deploying operating system updates, department-based software, and compliance reports. • Configured and deployed major operating system upgrades using tools such as SCCM and Microsoft Development Toolkit (MDT). • Created and managed deployment scripts for various software including Microsoft Office applications, MSI packages, and traditional EXE based installers. • Assisted Deployment group with baseline images using several methods such as sysprep and automated scripting.

Greater Los Angeles Area

• Managed, maintained, customized, and tuned all aspects of mainframe storage hardware including DASD and VTS systems.• Installed, configured, tuned, and maintained storage management products including FDR/ABR, CSM, DFSMS, DFHSM, and IAM.• Managed, tuned, and monitored concurrent remote copy operation of the department’s mainframe data to the DR environment.• Provided technical assistance to operation and production control.

Los Angeles, California

• Oversaw, managed, assigned, and triaged all incidents ensuring that all issues were resolved in a timely manner• Administer System Center Configuration Management (SCCM) which includes package creation for software distribution, inventory control and image creation.• Managed the rollout of Windows 10 using tools such as MDT and SCCM. • Created documentation and wrote system procedures and instructions to aid in troubleshooting.

Greater Los Angeles Area

• Manage all incidents: assigning incidents to appropriate support group or analyst, answering the 7Help phone line, recording all incidents in the incident tracking system, triaging all incidents, timely resolution of critical and high priority incidents• Administer System Center Configuration Management (SCCM) which includes package creation for software distribution, inventory control and image creation.• Computer deployment and procurement.• Troubleshooting, repairing, installation, configuration, deployment and maintenance of desktops, laptops, mobile devices, printers and other peripheral devices• Troubleshooting software and hardware configuration problems;• Procuring hardware and software;• Managing software upgrade and rollouts;• Managing PC images and writing system procedures and instructions.

Cypress, Ca

Service-based company where I supported multiple clients and assorted data center environments and configurations.• Install, configure, and troubleshoot enterprise grade hardware including HP ProLiant ML350 servers, LTO tape drives, Allworx VoIP telephony, APC Power Supplies, and multiple Sonicwall TZ and NSA firewall models.• Install, configure, and troubleshoot software based solutions including Symantec Backup Exec, Microsoft Exchange, VMware vSphere, VIPRE Antivirus, Windows Server, and Microsoft Office applications.• Troubleshooted assorted issues including connectivity, server/workstation configurations, and data center conflicts.

18550 Farjardo Road, Rowland Heights, Ca

Promoted to I.T. Director to lead a two-member I.T. team in configuring, troubleshooting, and maintaining all technological aspects of multiple campuses including networking, server management, telephony, mobile device management, email administration, and information systemsAchievement Highlights• Performance Tuning: Restructured physical and logical network topology to reduce single points of failure, improved uptime, and easier network management; implemented a network management system that allowed the I.T. department to become proactive rather than reactive to technical issues on multiple sites• Business Flow Efficiency: Optimized day to day operations through existing services; provided the ability to work remotely for all levels of administration; revamped physical security key system; documented and created blueprints of the physical and logical structure of multiple campuses• Project Management: Led campus wide hardware/software installations; oversaw major several upgrades that improved network efficiency, implemented and integrated new information systems including PowerSchool, Schoology, Naviance, Google Apps, Follett Destiny, and MasteryConnect• Troubleshooting: Rectified many issues by instituting best practices in user accounts/permissions management, backups, company audits through network management, and log management

Walnut, Ca

Promoted to Media Specialist to lead a new online school division in designing a variety of media-based projects that pertain to the creation of audio, video, HTML web pages, and animation through industry-standard tools such as the Adobe Creative Suite and Apple’s professional set of media creation tools.Achievement Highlights:• Business Flow: Created and enhanced the media creation business flow including video template’s design, post production standards, and online management of final media• Content Design: Produced Keynote content to be used in video production and standardized web page design through industry standards such as HTML5, CSS3, and Java• Online Management: Administered and managed an online content management system called Moodle; trained users on best practices and compatibility of online media content and web page creation; worked with third-party vendors on adding new site capabilities to the Moodle CMS

Walnut, Ca

• Led an international group of students on visits to popular tourist destinations such as Disneyland, Universal Studios, and Knotts Berry Farm.• Directed and organized the roles of other counselors while both on and off the school campus• Operated technical aspects of the job such as managing a soundboard or installing video equipment for group events and gatherings.

Bachelor Of Science (Bs), Computer Information Systems

Activities and Societies: WTISSpecialized in Web Development, Networking, and Systems Administration.

Education record

During my time as a high school student, I've opted to take a Computer Repair Elective and HTML/Multimedia Elective during my senior year..