Rainier Apolonio Email & Phone Number

Los Angeles, California, United States

• Installing, configuring monitoring, performance tuning, troubleshooting, and securing the infrastructure, applications, and databases for GIS and related servers.
• Develop, implement, and oversee system policies and procedures to ensure the integrity, security, and availability of systems, applications, and their accompanying software as related to the GIS System.
• Manage and oversee the operations of specialized GIS software for field and office personnel.
• Assist in resolving advanced technical problems and perform backup & recovery functions.
• Develop design documents and maintenance procedures.
• Assist in the administration and evaluation of hardware, software, telecommunication, and support contracts.

Greater Los Angeles Area

• Managed System Center Configuration Manager (SCCM) including deploying operating system updates, department-based software, and compliance reports.
• Configured and deployed major operating system upgrades using tools such as SCCM and Microsoft Development Toolkit (MDT).
• Created and managed deployment scripts for various software including Microsoft Office applications, MSI packages, and traditional EXE based installers.
• Assisted Deployment group with baseline images using several methods such as sysprep and automated scripting.

Greater Los Angeles Area

• Managed, maintained, customized, and tuned all aspects of mainframe storage hardware including DASD and VTS systems.
• Installed, configured, tuned, and maintained storage management products including FDR/ABR, CSM, DFSMS, DFHSM, and IAM.
• Managed, tuned, and monitored concurrent remote copy operation of the department’s mainframe data to the DR environment.
• Provided technical assistance to operation and production control.

Los Angeles, California

• Oversaw, managed, assigned, and triaged all incidents ensuring that all issues were resolved in a timely manner
• Administer System Center Configuration Management (SCCM) which includes package creation for software distribution, inventory control and image creation.
• Managed the rollout of Windows 10 using tools such as MDT and SCCM.
• Created documentation and wrote system procedures and instructions to aid in troubleshooting.

Greater Los Angeles Area

• Manage all incidents: assigning incidents to appropriate support group or analyst, answering the 7Help phone line, recording all incidents in the incident tracking system, triaging all incidents, timely resolution of.
• Administer System Center Configuration Management (SCCM) which includes package creation for software distribution, inventory control and image creation.
• Computer deployment and procurement.
• Troubleshooting, repairing, installation, configuration, deployment and maintenance of desktops, laptops, mobile devices, printers and other peripheral devices
• Troubleshooting software and hardware configuration problems;
• Procuring hardware and software;

Cypress, CA

• Service-based company where I supported multiple clients and assorted data center environments and configurations.
• Install, configure, and troubleshoot enterprise grade hardware including HP ProLiant ML350 servers, LTO tape drives, Allworx VoIP telephony, APC Power Supplies, and multiple Sonicwall TZ and NSA firewall models.
• Install, configure, and troubleshoot software based solutions including Symantec Backup Exec, Microsoft Exchange, VMware vSphere, VIPRE Antivirus, Windows Server, and Microsoft Office applications.
• Troubleshooted assorted issues including connectivity, server/workstation configurations, and data center conflicts.

18550 Farjardo Road, Rowland Heights, CA

• Promoted to I.T. Director to lead a two-member I.T. team in configuring, troubleshooting, and maintaining all technological aspects of multiple campuses including networking, server management, telephony, mobile device.
• Performance Tuning: Restructured physical and logical network topology to reduce single points of failure, improved uptime, and easier network management; implemented a network management system that allowed the I.T..
• Business Flow Efficiency: Optimized day to day operations through existing services; provided the ability to work remotely for all levels of administration; revamped physical security key system; documented and created.
• Project Management: Led campus wide hardware/software installations; oversaw major several upgrades that improved network efficiency, implemented and integrated new information systems including PowerSchool, Schoology.
• Troubleshooting: Rectified many issues by instituting best practices in user accounts/permissions management, backups, company audits through network management, and log management

Walnut, CA

• Promoted to Media Specialist to lead a new online school division in designing a variety of media-based projects that pertain to the creation of audio, video, HTML web pages, and animation through industry-standard.
• Business Flow: Created and enhanced the media creation business flow including video template’s design, post production standards, and online management of final media
• Content Design: Produced Keynote content to be used in video production and standardized web page design through industry standards such as HTML5, CSS3, and Java
• Online Management: Administered and managed an online content management system called Moodle; trained users on best practices and compatibility of online media content and web page creation; worked with third-party.

Walnut, CA

• Led an international group of students on visits to popular tourist destinations such as Disneyland, Universal Studios, and Knotts Berry Farm.
• Directed and organized the roles of other counselors while both on and off the school campus
• Operated technical aspects of the job such as managing a soundboard or installing video equipment for group events and gatherings.

Bachelor Of Science (Bs), Computer Information Systems

Activities and Societies: WTISSpecialized in Web Development, Networking, and Systems Administration.

Education record

During my time as a high school student, I've opted to take a Computer Repair Elective and HTML/Multimedia Elective during my senior year..