Linda Call Email and Phone Number

+ Data Mining and Reporting+ Sales Funnel Analysis including Sales Performance + Customer Focused with committment to providing quality service through utilization of analytical, problem solving and matrix management skills+ Excel; Microsoft Word; Powerpoint; Sharepoint; Salesforce; uCOMMAND (Customer relationship Manager); SAP; various databases and applications related to specific industries

+ Process from cradle to grave orders for porting local phone numbers into the network utilizing various databases and applications both internal and external.+ Interface with internal sales teams to ensure efficiency of their requests.+ Interface with Business Customer to build customer relationship. + Provide internal and external customer support via phone line and email to address order related issues.+ Identify process opportunities in existing procedures and systems.+ Train team members in acquired systems and processes to full fill orders for former Global Crossing Network.

+ Analysis and reporting of North America Enterprise Sales - Located, extracted and utilized data from multiple sources needed for reporting of sales performance. - Preparation and standradization of Weekly Sales Funnel activity for each region including wins; losses; new opportunities. - Preparation of presentation data for management on Sales funnel performance; Sales management individual performance. - Extracted, tracked and reported monthly and year to date ranking of Sales reps based on order revenue. - Calculated, tracked and reported monthly leaderboard statistics for Sales management and Circle of Excellence (COE) Program. - Interfaced with Sales regions to obtain monthly order forecasts and provided notification of order revenue reversals to reflect a more accurate MTD order amounts. - Performed ad-hoc requests for information from internal sources. - Improved efficiency of reporting through standardization; documentation and scheduling.+ New Hire Administration - Created weekly Dash board of new hires based on sales and order activity to improve efficiency of New Hire program. - Preformed monthly review of newly hired sales personnel sales funnel to approve/deny compensation based on meeting performance criteria.+ Equipment Resale Program - Developed, implemented and coordinated new production process improvements which resulted in reclaiming lost revenue overlooked by previous administrators. - Standradized processes and communications for approvals; order processing and customer notification - Interfaced with Vendors for pricing; availability and delivery. - Processed and tracked requests from cradle to grave and produced monthly reports to report revenue and margins to various departments.

+ Processed new network orders and modifications to existing network services with extensive internal and external customer interface.+ Processed from cradle to grave orders for porting numbers into the network utilizing various databases and applications both internal and external.