Systems Engineer
Mumbai Area, India
• Responsible for defining customer business problem in a technical context• Responsible for refining and researching technical requirements of the opportunity• Define solution options and articulate the benefits of Cisco solution• Gain understanding of potential competitive offerings for the proposed solution• Gain understanding of partner ecosystem• Responsible for the technical elements in RFP and how different approaches for proposal development, including products, solutions, software, and services.• Assist in researching and demonstrating solution business benefits, including ROI• Assist in solution development including services, leveraging validated designs and researching customized solutions• Support the identification and engagement of appropriate post-sales support resources• Assist in development of PoC, leveraging resources such as demo labs, including presentation and documentation of test results• Acting as a technical advisor as needed to customer • Utilize appropriate processes as needed for key features / product requests• Ensure customer technical needs are met, addressing gaps where necessary• If appropriate document solutions, share findings with relevant teams, including BUs and SE Community• Ensure the features, benefits, and architectural impact of Cisco technology are understood and valued• Assist in developing the business cases for architectural solutions• Position the appropriate services for customers to consider when deploying a Cisco solution with customer benefits in mind• Articulate the unique value obtained by integrating the various Cisco technologies, capabilities, and solutions into a customer’s network
