Raquel Miranda-Tiamiyu Email & Phone Number

San Francisco Bay Area

Consistently delivered top-notch customer service, ensuring that parents have all the necessary information to confidently complete our application. This includes explaining the application timeline, deadlines, and expected response times for application results. Additionally, I have collaborated closely with our administrative team to establish efficient systems for community-based organizations to access our application and enrollment guides, ensuring widespread accessibility. In particular, I have been proactive in assisting newcomer families by personally guiding them through the school selection process for their children and connecting them with essential resources such as housing, medical assistance, and food stamps. Moreover, I have provided interpretation and translation support as needed to ensure clear communication.

San Francisco Bay Area

Diligently processing invoices, requisitions, and purchase orders to ensure smooth financial operations. I maintained a close relationship with our payroll department and procurement department to address any financial matters promptly. I recorded and applied incoming payments from donors and fundraisers, including checks and cash, and reconciled student body accounts. Reimbursed employees for school-related expenses and ensured that our accounting records were accurate and up-to-date. Prepared regular reports for our budget analysts and scheduled a monthly meeting with the school principal to discuss cash flow projections and budget forecasts.

Burlingame, California, United States

Oversaw team schedules, training, day-to-day activities, and administrative tasks. Successfully implemented cost control measures and service standards to ensure that we consistently met customer specifications and contract requirements for the buildings under our care.One of my primary focuses was nurturing strong client relationships with our assigned accounts, as well as identifying and capitalizing on areas of opportunity for process improvement. I led the team in implementing changes that had a positive and effective impact on the operations.Furthermore, I was dedicated to promoting a culture of safety and ensuring a safe work environment for all team members. Quality assurance inspections were a key part of my responsibilities, ensuring that our standards were not only met but exceeded.