Raquel Doss

Raquel Doss Email and Phone Number

Customer Service Expert
Raquel Doss's Location
Tempe, Arizona, United States, United States
Raquel Doss's Contact Details

Raquel Doss personal email

n/a
About Raquel Doss

With over sixteen years at Verizon Wireless, my tenure as a Customer Service Pro has been marked by a steadfast commitment to customer satisfaction and retention. Our team's expertise in telephony solutions and the application of CSM principles have been instrumental in resolving complex customer inquiries and maintaining high service standards.At the heart of my professional journey lies a dedication to mastering new technologies and enhancing team performance. Contributing to a culture of continuous learning and improvement, I've supported the professional growth of my colleagues, while ensuring our customers always have a positive and supportive experience. Now, I am poised to leverage my competencies in a dynamic new role that continues to push the boundaries of customer service excellence.

Raquel Doss's Current Company Details

Customer Service Expert
Raquel Doss Work Experience Details
  • Verizon Wireless
    Sr Customer Service Advocate
    Verizon Wireless Mar 2007 - Oct 2023
    Verizon Communications Inc., commonly known as Verizon is an American multinational telecommunications conglomerate.Verizon Wireless April 2007 - October 2023Sr. Customer Service Representative Tempe, AZ Remote  Tier-one technical troubleshooting.  Proactively offer upgrades, add a line, accessories, and promotions. Coach new representatives transitioning into their roles. Facilitate daily, weekly, and monthly training. Assist with escalated calls. Provide live assistance to peers and representatives. Defeat the repeat callers by ensuring a resolution is met. Prevent churn by providing save options to the customer.
    View

Raquel Doss Skills

Sales Customer Satisfaction Customer Retention Call Centers

Raquel Doss Education Details

  • Denver West High School
    Denver West High School
    3.5

Frequently Asked Questions about Raquel Doss

What is Raquel Doss's role at the current company?

Raquel Doss's current role is Customer Service Expert.

What is Raquel Doss's email address?

Raquel Doss's email address is ra****@****ess.com

What schools did Raquel Doss attend?

Raquel Doss attended Denver West High School.

What skills is Raquel Doss known for?

Raquel Doss has skills like Sales, Customer Satisfaction, Customer Retention, Call Centers.

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