Improvement of QA processes and best practices. Definition of tools to implement an automation framework from scratch.API testing of the company OSS (Operation Support System) telecomunication application following the TMForum standards.API and manual (UX) Testing of a telecommunications capacity planning module for worldwire cabling.Tools: -JIRA-postman

Definition and improvement of QA processes and best practices in automation testingLeading the quality on different projects of a Fintech Company related to payments, balancetransfers, cryptography and wire payments.Implementation of an integration with Ripple (crypto based company) to enable thecustomers create cross border payments effectively with lower fees and in less time thanusing current bank transfers.Participating too in the implementation of the current account switch service (CASS), aservice offered by UK payment scheme which allows switching a current account betweenbanks and building societies simple, reliable and stress-free in an automated way to thefinancial institutions subscribed to this pay.UK service.Active participation in the software deployments including regression testing, rollback,incident troubleshooting.Manual API testing for Back End.Developing simple automation testsWorking with agile methodologies (Scrum and Kanban)Develop and implement data quality policies and procedures to ensure data integrity andaccuracy inside fintech clients.Create data quality dashboards and reports to provide visibility into data quality metrics andtrends.Main Technologies: Jenkins, Git, AWS, DOMO, Sumo Logic, IntellIJ, Postman, Selenium,Gherkins, Cucumber.

Client: Ministry of Justice. Madrid.Managing the quality assurance of the judicial and civil records for the General Sub directorate of New Technologies of Justice. Definition of the functional test cases for the applications used in the Spanish Ministry of Justice. Performed tasks:Define the processes and procedures of the technical team.Attend process coordination meetings with the rest of the involved areas (software development, deployments, databases and end customer in internal use applications).Define test cases based on requirements of web applications used in the Ministry of justice of legal environment.Plan and manage deliveriesGenerate and present quality reports to the management level.Specific Tools: HP Quality, WinSCP, TortoiseSVN, SOAPUI (Some of the projects are Web Services which require being developed using SOAP and REST APIs)Environment: VirtualBOX, Windows7, Windows10, IE11

Client: MásMóvil. Madrid.Support engineer for level 2 VoIP services/WAN. Performer tasks:Level 2 technical scaling, supporting the Helpdesk (technical) team.Attend technical meetings both internally and with clients.Execute configuration work on WAN network equipment as in VoIP.Generate service performance and network performance reports.Specific Tools: OSIX, JIRA, Sharepoint, PRTG Network Monitor, Redmine, GenesysTechnology supported: radio-links, IPSEC tunnel, PBX, softphones, Switching WAN, routers ADSL.

While I was actively applying for a job in my sector, I was teaching piano and musical lenguage to children and adults. I finished my piano career in 1999.

Client: Produban (Grupo Santander’s technology company specialized in the continuous design and operation of IT infrastructures)Management of projects that offer data center design, operation and interconnection, IT infrastructure design and operation as a service, monitorization and processes.

Client: Telefonica Global Technology/Global ITArea: Sourcing & Contract Management Applications Office. AM (Application Maintenance) Office.Management of the sourcing and contracts of applications for Telefonica Global Technology (TGT). Management and support of an AM Tool (Applications Manager Tool) for 8 LatAM Business units (Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru and Venezuela).Monitoring providers, managing change request and new requirements, definition and measurement of new KPIs, follow up of ANS with different suppliers.Environment Tool: Optimyth

Client: Telefonica Global SolutionsManagement Network and Voice Services for Corporations including network provisioning, support level 2 and processes' definition.

*Client: Telefonica Global SolutionsJune 2012 - April 2014Project Manager for Telefonica in an international telecom project based on VoIP. End customer: Nokia Solutions and Networks (NSN). The project consists on two phases which are now in service:-Phase 1: PBXs & gateways trunking voice services, hosted users, conferencing service and remote access for the mobile sip clients for all sites and users belonging to NSN.-Phase 2: Green field deployment of Cisco UC core solution and Cisco Webex Connect Integration for Cisco UC (in Windows) clients (WCC) within the already existing Telefonica’s SIPTrunk Network. The Cisco UC solution interconnects through a SIP Trunk architecture to the existing Voice solution in NSN.Performing management tasks among the different involved areas. Follow up of daily tasks, project planning, customer reports, coordination of testing windows, definition of procedures, change management, billing management (MRCs, NRCs), quarterly reports, KPI definition.*Client: Orange Healthcare, Madrid.April 2012- May 2012Project Manager in Quality Assurance of Orange Healthcare projects based on:• Esencial Tablet: simplified interface: Access to elderly and mild dependent people.• Personal geo-location devices.Protocol definition, KPIs, usability test cases focused on elderly or dependent people and usability surveys of end users.Specific tools: Microsoft Excel 2010, Microsoft Project 2007, Android, iOS*Client: Telefónica Multinational Solutions (TMS), Madrid.December 2011- April 2012Member of the PMO Transition and Transformation Office at Telefónica Creation of organizational templates, guides and handbooks. Supporting different international projects: minutes of meetings, quarterly executive reports, maintenance and support of the project management tools. Managing the lifecycle of a project from commercial phase to delivery. Tools: Microsoft Sharepoint Services 3.0, Microsoft Sharepoint Designer 2007, Box (Enterprise)

Client: Ericsson España, MadridQA engineer for projects in Telefonica Spain, Mexico and Ireland.Coordination of the development team, responsible for generation, planning and execution of quality process in all the stage of the projects.Final certification in production, continuous improvement and accessibility of the user interface. KPIs obtaining and quarterly reports generation to different business areas.Generation and maintenance of project-specific documentation, both technical and user oriented (functional specifications, administration manuals, user, etc), in English.Environment: Apache Tomcat 5.5, Glassfish server v3.1, JDK 1.6, Selenium Web browser automationSpecific tools: IntelliJ IDEA 10.0, MySQL Workbench 5.5, Redmine, Microsoft Visio 2007, Microsoft Excel 2007 y 2010, VBA for Excel, Microsoft Project 2007

Responsible for quality processes followed in the mobile application development and deployment. Defining quality procedures and testing resource management.Support to end users, with a volume of 20,000 downloads. Environment: iPhone, Symbian, Android, Windows Phone 6.0, 6.1 and 6.5. Bugtracking tools: Mantis and ActiveCollab.Projects:* Servicaixa: application for searching and buying tickets for shows from mobile (cinema, theater, sports, music and more)* Tick2go!: mobile application for managing the tickets bought via web (from entradas.com and aireuropa)

Consultant at PMO: Definition of new processes, QA responsible for different SW projects Specific tools: Windows Share Point Services 3.0, Project Web Access, Microsoft Share Point Designer 2007, Microsoft Excel 2007, Microsoft Visio 2007, Microsoft Project 2007, SQL Server 2005.Definition of processes to achieve the CMMI level 3.

Environment: MVC architecture development: Java. (J2EE (JSP, Servlet, EJB), BEA Weblogic, PL/SQL Oracle, XML. Specific tools: Eclipse, Toad, CVS, VSS.Client: CEPSA EESS

Environment: Windows 2003 server, SQL server 2000, Oracle 8i y 9i, JBoss 4.02, Apache web Server, Oracle Application Server 10g, BEA Weblogic 8.0