- Support Management and sales team on a daily basis to help drive over $2 million in sales- Lead team incentives and recognition activities alongside Human Resources - Monitor data analytics regarding sales, customer loyalty, operations, and supply chain management.

Handle and manage Social Media platforms for Handmade items.

•Contribute in a team of 15 to ensure loyalty and positive feedback from customers by providing first-class customer service and creating a clientele book to boost personal sales.•Successfully adhered to company data governance standards by boosting sales and received the first-place seller recognition out of 40 with $28,000 made in 4 months by May 2019.•Carefully assist store managers in the documentation process of storewide inventory and pricing changes to satisfy corporate demands and provide full insight into daily operations.•Manage and secure up to $3,000 registers deposit and overage and shortage issues related. •Train new seasonal and regular employees coming in.

•Conduct telephone inquiries/follow up calls while building accurate client reports.•Create a positive experience leading studio previews with prospects and fitness program holders.•Ensure cash and credit transactions effectively in a fast-paced environment during peak seasons and hours for the well-being of the company and maintain accurate inventory. •Handle all the required documentation for the good development of the company within its members.•Increased profitability by negotiating with the clients, while ensuring high-quality customer service.

•Assisted manager in generating monthly reports of reconciliation of estimates versus actuals for in-store sales for the enlightenment of the business owners.•Received and processed inventory to meet in-store customer demands as needed on a weekly basis. •Trained 5 new employees on product knowledge and opening and closing policy procedures. •Resolved simple to complex product-related complaints when consumers perceived loyalty and value through the experience presented to them.