- Offer Massage (several modalities), Neuro Myofascial release (body alignment), Acupressure, Kinesiology taping for canine, feline, and other small and large animals- Collaborate with Veterinarians and owners to offer an integrative care plan for each patient- Support patients with pre and post operative therapy to help speed up the healing process- Coach owners on massage and acupressure techniques to apply in between sessions, to ensure owners are incorporated in patients healing process- Provide Animal and Human Bonding Services, educating owners on animal behavior and how their energy contributes positively or negatively to their dogs behavior and health

- Oversee Global HRIS (Ceridian) and Payroll Implementations, managing the full life cycle of each project- Analyze resource management data and present recommendations for upcoming projects to senior management (including Associate Director)- Identify and report on anticipated resource gaps along with proposed mitigation strategies- Regular cadence with external partner leads to discuss resource deployments, contracts and resource performance- Mentor and lead new members of the PMO team- Identify areas to implement new processes and streamline existing processes- Work cross-functionally, with internal departments and external vendors (US and Global) including but not limited to Finance, GL, Human Resources, Awards Management, and IT

- Researched, advised, and implemented business processes and systems to improve the recruiting life cycle and other Talent and HR initiatives- Accountable for managing project team members, business contributors, stakeholders, and executive relationships- Collaborated with Talent Systems Manager to complete system integrations/configurations, performed end to end testing, and created associated business processes- Developed job aids and provided training for leadership and team members - Supported Carbon Health’s continued process improvement and change management initiatives over all People and Talent Teams including Confluence, 360Learning, Grayscale, Jobvite, Lever, and Workday- Created user test scripts for User Acceptance Testing (UAT), conducted and coordinated Quality Assurance (QA) for all system related changes and issues- Managed complex, cross-functional projects or programs, including monitoring scope, milestones, dependencies, costs, and benefits through lifecycle- Created project materials including (but not limited to) project plans, schedules, corporate training presentations, job aids, process maps, and meeting agendas- Led the configuration process for new ATS (Jobvite) by completing necessary tasks, managing timelines, identifying and mitigating risk- Developed, tested and deployed integrations between ATS applications and other various partner environments (HRIS, LMS)- Analyzed and improved tools and processes to enhance the effectiveness and efficiency of the Workday/Jobvite integration

Consult with organizations to direct company-wide growth strategies to cultivate growth, innovation, and organizational efficiency. This is accomplished through;- System integration and adoption management, company policy and procedure creation (and revision), leadership, client and individual contributor training, on-boarding process creation- Support the growth of organizations by creating end-to-end people strategy- Develop programs to support culture, new system adoption process, performance and mentorship

- Created project materials including (but not limited to) project plans, schedules, corporate training presentations, job aids, process maps, and meeting agendas- Managed configuration of Dayforce (HRIS software) to ensure a successful adoption process- Created user test scripts for User Acceptance Testing (UAT) and conducted and coordinated Quality Assurance (QA) for all system related changes and issues- Oversaw and tracked day-to-day production workflows, ensuring processes are documented, efficient, and streamlined

- Managed implementation lifecycle for Human Resources Information System and ATS (BambooHR to UltiPro), including: planning and scoping, executing against project timelines, deliverables and budgets- Planned, scheduled, created, and facilitated c-suite, director, manager, and individual contributor development on process improvements and required business system training- Managed production workflows, ensuring processes were documented, efficient, and streamlined- Led configuration of UltiPro (HRIS software) to ensure a successful adoption process- Created user test scripts for User Acceptance Testing (UAT) and conducted and coordinated Quality Assurance (QA) for all system related changes and issues- Configured regulatory and ad hoc reporting requests- Created audit processes to ensure protection of data integrity

- Managed complex, several cross-functional projects or programs, including monitoring scope, milestones, dependencies, costs, and benefits through lifecycle- Performed full evaluation of current systems (Zenefits, ADP, LMS, Jira, Sharepoint, IT systems, VMS\Netsuite) and processes in order to deliver recommendations for improvements- Implemented system improvements in order to streamline processes to serve the business- Led the development and roll-out of total rewards and benefit programs including new policy drafting, communications campaign management (benefit changes, Open Enrollment), and measuring employee participation and engagement- Managed process documentation and acted as a liaison between HR (benefits) and key partners (Accounting, C-suite) to ensure updates to benefits are reflected in process documents, employee and candidate materials, and other relevant documents- Established business priorities, identified and communicated risk and mitigation plans in collaboration with stakeholders which required prioritizing milestones and completion dates for multiple competing projects- Planned, scheduled, created, and facilitated system/process improvement training for c-suite members, directors, managers, and individual contributors- Served as a mediator and mentor to managers, directors, c-suite members, and employees to identify and course correct current and potential productivity and personnel issues - creating an atmosphere of trust and respect- Managed worker’s compensation claims, employee relations cases, leaves of absences, and benefits administration (Level Funded)

- Managed full Talent Acquisition lifecycle for organization: sourced qualified candidates, managed hiring process for internal teams, facilitated onboarding- Led the development, selection process, and roll-out of total rewards and benefit programs including new policy drafting, communications campaign management (benefit changes, Open Enrollment), and measuring employee participation and engagement- Managed process documentation and acted as a liaison between HR (benefits) and key partners (Accounting, C-suite) to ensure updates to benefits are reflected in process documents, employee and candidate materials, and other relevant documents- Project Manager for Human Resource Information System (HRIS) and Applicant Tracking System (ATS) selection (BambooHR), integration and implementation in tandem with managing multiple competing people management and safety projects- Planned, created, scheduled, and facilitated c-suite, director, manager, and individual contributor organization process improvement and system training – including compensation analysis, performance management, and mentorship programs- Developed and implemented programs to support PacWest Culture – including compensation, performance, and mentorship programs

- Oversaw full recruitment lifecycle for organization (including physicians and leadership team)- Developed and administered the new hire process including new hire orientation- Provided group and 1:1 coaching/training with managers and employees to support leadership development, business decision-making, human resources management, problem solving and performance management- Led the development and roll-out of total rewards and benefit programs including new policy drafting, communications campaign management (benefit changes, Open Enrollment), and measuring employee participation and engagement- Managed process documentation and acted as a liaison between HR (benefits) and key partners (Accounting, C-suite) to ensure updates to benefits are reflected in process documents, employee and candidate materials, and other relevant documents- Lead in the development of Human Resources policies and procedures, and special projects- Implemented and administered HR programs and initiatives that support business objectives, such as performance management, training and development, compensation philosophy and polices- Oversaw employee relation's issues, including performance improvement plans, counseling, and resolution- Managed, supervised, and prepared the various aspects of the bi-weekly payroll- Complied with federal, state and local legal and tax requirements by following current and new legislation

- Managed all logistics, calendars, priorities and meeting deadlines for multiple directors and senior consultants, including (but not limited to) travel arrangements, expenses, and event planning coordination- Partnered with directors to ensure the team is prepared for client events and program delivery- Provided group and 1:1 coaching/training with a team to support leadership development, business decision-making and problem solving- Drafted, edit and proof terms of engagements, RFPs, powerpoint presentations, statement of works and scoping of fees

- Managed talent acquisition lifecycle for assigned clients: sourced qualified candidates, managed hiring process for internal teams and onboarded new hires- Provided group and 1:1 coaching/training with direct report, managers and employees to support leadership development, business decision- making, human resources management, problem solving and performance management- Implemented and administered HR programs and initiatives that support business objectives, such as performance management, training and development, compensation philosophy and policies- Managed ongoing Microsoft teams Staffing and Onboarding relationship utilizing Beeline/VMS- Led firm’s achievement of 100% compliance with staffing and human resources department, received recognition from client resulting in maintenance of preferred vendor status- Increased productivity and team cohesiveness while decreasing errors by acting as a central communication liaison for internal partners, external vendors, clients, directors and candidates- Served as a project manager for specific project initiatives- Implemented new approaches, policies, and procedures to effect continual improvements in efficiency of the department and services performed- Enhanced and administered a FILTER culture centered new hire process including new hire orientation

- Completed a large-scale HRIS and VMS data migration due to acquisition of Razorfish by Microsoft (SAP to Oracle/Oracle Supplier Management)- Lead the day-to-day administration for the HR related systems (Oracle), Onboarding, Vendor - - --- Management (Oracle Supplier Management) Performance Management and Compensation)- Served as a liaison between North American and Global offices to ensure system accuracy and seamless communication for intranet and internal operating systems- Supported global HR system users as related to data validation, position management administration, process troubleshooting, configuration requests, scheduled activities, integrations, security and permissions- Managed position and job data in systems to ensure alignment with organizational structure- Participated in all aspects of implementing new HR related technology (LMS, Reporting)

- Managed client relationships within the assigned region, leading to a growth of 30% of revenue- Provided weekly sales projections to the executive team- Identified and resolved operational roadblocks- Ensured all active accounts were in compliance with investor requirements- Completed Post Funding file audits to ensure account managers are meeting SLAs and monthly quality standards