Raquel Richards Email & Phone Number

Account dedicated planner

Phoenix, Arizona Area

Mesa AZ

· Daily contract review · Accounting reconciliation· Quality Control of daily product submissions

Phoenix, Arizona Area

Skills & Abilities· Excellent communication, time management, budget planning, forecasting and coordination skills· Ability to multi-task and coordinate with vendors and external agencies· Extensive experience in customer service and client retention · Fully proficient in multi tasking on various projects at same time· Detail oriented, organized, and.

Gilbert AZ

· Selected as lead planner for clients 4 largest conferences ranging from 800 to 2000 attendees · Created and maintained client budgets with an average spend of $2M· Successfully sourced, negotiated and contracted multi million dollar venue contracts· Managed internal high-level conference for the global marketing team of 800+ as well as high level VIP’s·.

Gilbert AZ

· Meeting Planner for various accounts within American Express GBT · Managed 30+ meetings per year averaging 10-400 attendees per event· Worked closely with in-house sourcing team to ensure contracts met client needs · Supported all aspects of each event; contract approvals, food and beverage, ground transportation, hotel rooms list, attendee registration.

Phoenix, Arizona Area

Provide operation management support to · Monthly planner reviews to determine areas of growth and need· Managed 1:1’s, goal and development plans for meeting coordinators· Assisted meeting coordinators with weekly time submissions· Managed and tracked team contracts and audits· Used excel to store and track all client contracts and rolled up quarterly.