Raquel Segui Pinel Email and Phone Number

I currently manage the reception area for the Parliamentary Health and Wellbeing Service, including greeting clients, answering queries and making appointments. The role also involves elements of promoting the work of the team such as supporting on health and wellbeing events and updating information about the team and the services that they provide.

I worked as an Information/Administration Officer within Sure Start NI to provide a full range of administrative support to staff management regarding new projects. This includes reception duties and the operation of switchboard, as well as the typing of letters, minutes, reports, flyers and promotional material etc., using MS Office packages (Word, Excel), ensuring that all information is accurate and regularly input into the Sure Start PLAY database/spreadsheets. I also assist the Administration and Finance Officer with general finance duties e.g. checking invoices, checking finance reports, dealing with routine queries, highlighting any areas for concern, and support and maintain the Projects Allocation system by attending relevant meetings and producing reports as required by management. I also help develop and maintain Social Media sites for the branch, including Facebook, Instagram and the website, ensuring all information is accurate and sites are regularly updated. I also assist staff in the making of flyers, leaflets and videos for Social media sites and help in the development of learning activities.

I worked as an Office Administrator within the Hastings Hotel Group Head Office. I have a number of administrative-based job responsibilities in this role including; processing all online bookings using the computerised booking system, actioning reservation reports and emails, inputting rooming lists for groups arriving at all hotels. I also must prepare ad hoc reports as required, and handle external and internal calls promptly, courteously and efficiently, taking andforwarding messages as required. I must also maintain effective communication within the department and with the hotel personnel to ensure guest satisfaction.

I worked as a Supervisor in a busy University environment. I had a number of responsibilities in this role including; greeting people and operating tills, making and serving food and drink for customers, ensuring the work area, food preparation surfaces are clean and tidy, and replenishing stock as and when required. I also had other supervisory responsibilities including being a registered store key-holder, having cash office duties, answering phone calls, emails and completing tasks as required by the manager.

I worked in a local, busy supermarket. I had two job roles; the first as a Customer Advisor working on tills greeting and serving customers, dealing with complaints and helping resolve customers issues. I also restocked shelves and ensured health and safety standards were maintained at all times by being alert and rigorous in my work.In the second role; I worked as a Deli Sales Assistant Supervisor on the Food-To-Go deli counter preparing and serving hot and cold food to customers. I received all of the necessary food safety and hygiene training to fulfill the needs of this role. I maintained high food hygiene and safety standards at all times and was able to multi-task between food preparation, cooking, serving, and baking. My supervisory duties included recording sales, waste production, hygiene and temperature records; ensuring that compliance is met at all times. I was also responsible for stock counts and ensuring deliveries were correct, on-time and put away each day. I worked both weekdays and weekends with shift patterns ranging both day and night.