Raquel Simões

Raquel Simões Email and Phone Number

Customer service | Receptionist | Call-center | Medical office assistant
Raquel Simões's Location
Porto Metropolitan Area, Portugal
About Raquel Simões

With extensive experience in customer service in various areas, I am looking for a new professional challenge that will allow me to continue to evolve and apply my skills in a meaningful way. During my professional journey, I have developed a solid ability to understand customer needs and provide effective solutions, while always maintaining a high standard of service. My passion for providing positive experiences and adding value drives me to seek opportunities that stimulate my growth, while actively contributing to the success of the team and company. I am a dynamic, creative, communicative professional who is committed to the quality and ethics of my work.

Raquel Simões's Current Company Details

Customer service | Receptionist | Call-center | Medical office assistant
Raquel Simões Work Experience Details
  • Freelance
    Academic Consultant
    Freelance 2023 - 2024
    - Textual revision - Bibliographical guidance - Text translation (PT-EN / PT-ES/ EN-PT / ES-PT)
  • Ryanair
    Client Advisor
    Ryanair 2022 - 2023
    Portugal
    - Customer service - Providing customer support (chat and telephone) - Complaint management - Problem solving - Providing customer interaction feedback (Zendesk)
  • Unilabs
    Call Center Operator
    Unilabs 2021 - 2022
    Portugal
    - Answering questions - Scheduling medical examinations - Achieving goals and objectives - Customer service - Complaints management - Updating data
  • Burger King
    Operator
    Burger King 2017 - 2021
    Portugal
    - Customer Service- Room and counter preparation - Food preparation and cooking - Cleaning the space
  • Bneed
    Call Center Operator
    Bneed 2016 - 2017
    Portugal
    - Website updates - Stock management - Personnel management - Customer service (call center) - Small administrative tasks
  • Sonae
    Cashier
    Sonae 2015 - 2016
    Portugal
    - Customer service - Complaints management - Issuing receipts, refunds, changes or tickets - Cash handling - Cross-selling

Raquel Simões Education Details

Frequently Asked Questions about Raquel Simões

What is Raquel Simões's role at the current company?

Raquel Simões's current role is Customer service | Receptionist | Call-center | Medical office assistant.

What schools did Raquel Simões attend?

Raquel Simões attended University Of Coimbra, University Of Porto.

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