Teledirect Telecommerce is a wpp company which I have been employed to work as a Customer Service Representative for Singapore Airlines. Main duty is to answer calls for Reservation and Ticketing as well as other flight inquiries.

Manpower is a recruitment company that deploys employee to their list of clients, one of them is Concentrix Malaysia in which I have been employed to work as a Customer Service Representative for Korean Airlines. Main duty is to answer calls for Reservation and Ticketing as well as other flight inquiries. Well-trained to reissue tickets and use KALIS (customized Amadeus system) for all types of transaction. Advanced knowledge on Microsoft Outlook as a way of internal and external communication.