Raquel-Ciana Fitzgerald Email & Phone Number

New York, Ny 10019

Handled information about patient treatment, diagnosis, and related procedures to ensure proper coding and entered appropriate codes into claims. Responsible for the timely submission of or professional medical claims to insurance companies. Acknowledged insurance guidelines, especially Medicare and state Medicaid. Identified and billed secondary or tertiary insurances.Followed up on unpaid claims within standard billing cycle time-frame. Called insurance companies regarding any discrepancy in payments if necessary. Revisited Clearinghouse to see if a claim was accepted or denied; investigated rejected claim to see why denial was issued.Collected delinquent accounts by establishing payment arrangements with patients; monitoring payments and following up with patients when payment lapses occur. Maintained work operations by following policies and procedures; reporting compliance issues. Updated job knowledge by participating in educational opportunities.Enhanced billing department and doctor’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

New York, Ny

Hired from externship.Verified patient information by interviewing patient; recording medical history; confirming purpose of visit.Prepared patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary. Secured patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.Counseled patients by transmitting physician's orders and questions about surgery.Scheduled surgeries by making arrangements with the surgical center; verifying times with patients; preparing charts, pre-admission and consent forms. Maintained safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations. Kept supplies ready by inventorying stock; placing orders; verifying receipt, equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

New York, Ny

Oversaw the tasks of book keeping, accounting, printing, record management,facility management and risk management.Monitored the information technology and telecommunications throughoutthe office.Assisted senior managers in identifying health and safety needs in theirdepartments.Took on responsibilities for the day to day running of the office.Liaised with senior managers to ensure that staff in division had appropriateinformation technology equipment.Monitored the management of health and safety in the company office.

Associate'S Degree, Medical/Clinical Assistant, 3.95/4.0

Upon graduation and under the direction of a physician, medical assistants are able to perform a variety of clinical tasks, including.

High-School Diploma, 3.7 Gpa