Raquel Fischbein Weitzman Email & Phone Number

Kefar Sava, Central, Israel

Set up a management system (Service Now) for all the airline (includes 6500 employees )In charge of EL AL Call Center facilities & Warehouses, providing solution for employees, streamlining and improving processesManagement of daily equipment and emergency equipment, including management of a construction and electromechanics warehouse Organization.

Responsible for In-flight Service Managers, in-flight computer systems, in-flight customer service and investigation of claims.Opening of the first El Al Airlines operational station in Sao Paulo Brazil. Setting-up working relations with Brazilian Civil Aviation and authorities of Guarulhos Airport, with other airlines, with operations agents. Budget.

Role of trust that included my presence in all high level meetingsResponsible for the budget of IT DivisionMaintain daily task list, arrange meetings, and make appointmentsPlan and supervise all personal travel arrangementsOrganized events, training and conferences of the IT Department

Ground hostess:Providing care to passengers of luxury departments. Managing a wide array of services such as immediate solution to exceptional problems and unexpected demands of customers.Management of staff of around 15 people on shift and Training new employees.

Master Degree In Conflict Research, Management & Resolution

Bachelor Of Arts In International Relations And Latin America

Aviation Industry Courses, Programs, Conferences And Certificates.

Scholarship Cavilam