Raquel Brito Email & Phone Number

Porto, Pt

Portugal

Healthcare IT Project Lead

Porto, Portugal

Primary liaison between stakeholders and the development team, ensuring that the product backlog is well-defined, prioritized, and aligned with the overall vision and goals of the products. Products: Reconic.io / Quartierkraft.deAchievements:- Delivered MVP for Platform within 3 months of implementation (Quartier Kraft), with Kanban-hybrid methodology, to allow quicker response to customers’ requests.- 1st PO for the structure, created Framework for the position, considering responsibilities, product and team metrics. Created and maintained detailed documentation for all product initiatives.

Porto, Portugal

Consultant Product Owner at Avallain

Remote

Defined and managed the product roadmap, aligning with the strategic vision and objectives, collaborating with technical and business teams to release high-quality features per sprint. Developed in detail product requirements and specifications, as needed to achieve optimal user experience, based on user feedback and data analytics.Products: Origo Access (https://www.origoaccess.com/login) / Cambridge One (https://www.cambridgeone.org/) / Kerboodle (https://www.kerboodle.com/users/login) & others - Client: OUP / Author (https://www.avallain.com/product/author-authoring-tool/)Achievements: - Defined roadmap for platform refactoring according to customer needs, as per opportunities identified within the 1st month of work, coordinating with developers and designers to ensure timely and high-quality product releases through Scrum methodology. - Documented, “Demoed” and Communicated releases for all stakeholders. Led process design and implementation for Security Scans to prevent future release issues, coordinating DevOps and over 10 developers among 3 squads (Author and Unity for clients OUP and CUP).

São Paulo, Brasil

Led project for redesigning Health Care insurance plans (and tech processes to support experience) according to market trends to ensure product profitability.Product: Direto Mais (https://sulamericadiretomais.com.br/)Achievements: - Designed user journey for the Hero product, identifying opportunities for improvement and innovation, amounting to 18 new processes for internal and external customers: Even remotely, engaged team members (30+ people) to deliver the solutions map (54 proposals) according to its benefit, respecting time and cost estimates towards MVP (Minimum Value Product) targeted launch. - Recognized and rewarded by the company for successfully mapping the risks and decision points assertively and with the necessary depth, demonstrating high capacity for relationship and transforming ideas into deliverables.

São Paulo Area, Brazil

First Project Manager of the structure, responsible for activating the PM culture in the company, leveraging the best tools and methodologies to achieve the strategic results as expected. Products:New Products projects (Healthcare Plan targeted for startups, Dental Plan, 2em2, Life Insurance) / SaaS: ClinicWebAchievements: - Built and led the PMO (Project Management Office) for the company, constituted by 4 people, responsible for managing projects and processes. - Detailed Surgery Report: BRL 200k budget – 1st version delivered 4 months project - conducted Discovery processes with customers (Health Care team), designing As-Is & To-Be processes, writing product requirements and specifications for Scrum, liaising solution deliveries, through product research and analysing user feedback to plan product evolution.

São Paulo Area, Brazil

Initially dedicated to deliver the launch of a localized version of Mobile app already available in the USA, then expanding the scope to all projects in the company's pipeline, within several scopes: IT Development in SQL, .NET and C#, Facilities and Clinical Programs Continuous Improvement & new Implementations. Led teams to define objectives, strategy, resources, costs and schedule to ensure flawless product development & launch. Achievements: - Established & Deployed Governance Model for Projects, providing visibility through reporting and weekly status meetings. - Supported methodology transition from PMBok to Agile, holding the role of Product Advisor, negotiating the priorities among internal and external stakeholders, from there, empowering Product Owners for the relevant developments under SCRUM and Kanvas frameworks.

São Paulo, Brazil

* Planning Career Transition | Aug 2016 - Dec 2016* Project Coordinator | Avianca, Brazil | Jun 2016 - Aug 2016Drove the business cases analysis, recommending the optimal decisions and ensuring the agreed implementation for new value propositions. Ensured appropriate project team structure (including 3rd party consultancy) is utilized to ensure appropriate focus on functional project activities, clear coordination and communication of strategic issues.Achievements: - Built, agreed and followed-up milestones with vendors and engineering team, supporting issue resolution on project for Wifi implementation at aircrafts. - Built RFP and interviewed consultancies for relevant projects for value acquisition: Ancillaries on flights and Redesign of financial structure for the company.

São Paulo, Brazil

Managed new items (SKUs) set up for Skin Cleansing and Skin Care introduced to the Latin America cluster via Unilever Category Team through coordination with MDM, Finance, local and Strategic Supply Chain, Procurement, brand and Customer Development.Achievements: - 10 projects delivered on-time, (200 + new products) with a potential incremental turnover of EUR 100mi. - Successfully led the most relevant project of the category at the time: the company had purchased the production line, brand and SKUs from Procter & Gamble, and this project tackled the transition to Unilever formula and packaging design for 120 items simultaneously. - Was recognized as a reference for the processes in the role, mentoring two junior resources hired by the team.

São Paulo, Brazil

Same duties as above, but for Oral Care Category and at a Coordinator Level.Achievements: - Over 20 projects delivered on-time, (50 + new SKUs) with a potential incremental turnover of EUR 30mi. - Built new processes and ways of working in the area, replicating to other Categories and instances of the team, with the objective of faster and more effective innovations for all the countries. - Project Leader for inventory optimization and waste avoidance throughout the importation chain to SoCo and Middle Americas, due to the transition for a new integrated system in Americas. - Promoted to Assistant Manager for Skin Cleansing and Skin Care (bigger category in terms of number of SKUs and countries managed).

São Paulo, Brazil

Responsible for addressing the gap in processes brought by a new SAP system version deployed in Brazil (3rd wave of project implementation in Americas). Identified processes As Is and designed processes To Be for Brazil, due to the Implementation of Cordillera Project, for harmonization and integration of systems in Americas.Achievements: - Directly led 10 process experts (coordination level) within the Project and interfaced with 5 leaders within the Brazilian operation (manager level). - Effectively delivered the learning plan to address the gaps between As Is and To Be, through: Training Sessions, Process Workshops, Early Communication and System Simulations. Results: 100% of attendance to the courses and 98% of content retained. - Coordinated tests and deployment of new system for CSLM along with Business Intelligence Team.

Greater São Paulo Area

Imparted an environment of continuous improvement throughout all countries (local clusters) in Americas, driving best practices. Worked to help define and refine the strategic plan for all countries in the Region and promote focus on achieving best practices through KPIs definition, loss tree analysis and effective communication of best practices. Achievements: - Built methodology and effectively implemented for capturing and reporting Order-to-Cash KPIs to various categories and countries in Americas: Customer Casefill, Customer Casefill on-time, On-shelf Availability. - Was recognized as a reference for such processes and facilitated training sessions in Brazil, Mexico, Argentina and the United States. - Built Stock Availability Virtual Team (#1 motive for losses in Order-to-Cash processes) in the Americas, engaging local clusters in monthly reviews to promote Best Practices and facilitate overall improvement, based on TPM (Total Productive Maintenance) methodology. - Successfully supported Change Management for SAP implementation in the United States and Mexico (1st and 2nd waves in Americas), being promoted as Change Management Coordinator for the 3rd wave in Brazil.

São Paulo, Brazil

São Paulo, Brazil

Master Of Technology - Mtech, Information Technology Project Management

Masters in Innovation and Technological Entrepreneurship, Ref: https://fe.up.pt/miete/

Postgraduate Degree, Project Management

Bachelor Of Engineering - Be, Electrical And Electronics Engineering